Ted Baker Reviews

1.7 Rating 277 Reviews

16 %

of reviewers recommend Ted Baker

Company Reviews

Questions

Metrics

1.7

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Ted Baker deliver on time?

Helpful Report

(4 months ago)

Greater than 47% of reviewers feedback is Ted Baker normally delivers on time.

Helpful Report

(4 months ago)

30.77%

Industry Average

“ Ordered a candle original price £28, it was on sale for £16 plus delivery. When it came it had tester stickers all over it. No way are tester candles £28. Emailed customer services after 5 days no reply. Again at 7 days no reply. Its now 2 months. ”

- Claire Munir

Ted Baker Reviews

Delivery - Slow