“After waiting two weeks to get my order, the order was missing so Temu reshaped the order again but this time I waited another two weeks and the order was mangled inside the bag and the main two items were damaged.
Screw you Temu, I will never order anymore from you.”
“Bought a pair of pillows only received one. Their buying credits are are fake! I was offered a deal on a yard swing that wasn't available. They send a flood of email deals everyday. There is no way to contact them!”
“I hate to say this but TEMU is the far far far away best than Lazada, and Shoppee. BEST Price, BEST Merchs, Free BEST Delivery, BEST CX. We Filipinos have the chance to do it better BUT still we are a million miles away from it. I wanted to support local businesses BUT how can you do that IF these e-Commerce companies are scamming their customers.”
“They do not honor their coupons and rewards. It is a bait and switch gimmick for you only to spend more money. Many times I was offered free gifts only for them to not offer them after I checked out. They scam you almost every time!”
“I can find everything from comparative prices on Amazon, and temu keeps promising me credits, but it just discounts on things I don't want or can find cheaper elsewhere. "300 in credits!," is just savings on things I can buy elsewhere at a comparative price. "$3o in credits!" Is actually just "discounts on items I can get elsewhere at a competitive price.”
“ONLY RECEIVED HALF OF MY ORDER, STILL HAVE NOT RECEIVED THE REST , EVEN THOUGH THEY PROMISED IT WOULD BE HERE BY THE 30TH. ITS THE 2ND. WANTED TO GIVE ME ONLY A $5 CREDIT FOR IT BEING LATE. BUT U HAVE TO ORDER $25 DOLLAEMRS JUST TO USE IT..... ALSO SENT ME EMAIL THAT I WAS SUPPOSED TO BE GETTING FREE ITEMS, I NEVER RECEIVED!”
“I have ordered A LOT of things from Temu but literally every time I get MULTIPLE emails saying something like "due to incorrect address information. Your order is being held at your local post office. Please send us your correct address, and phone number and your package will be delivered within 24 hours" I had the option of replying with the requested info OR "calling this number" which is how I learned their location!!
Each time I have contacted Temu customer service. Asking them. How did someone IN THE PHILIPPINES GET MY INFORMATION?!?
I actually got other emails, asking for the same info from other locations. Concerning the SAME ORDER!! and because they had my shipping info, IN REAL TIME!! How much more of my info DID A TEMU EMPLOYEE SHARE WITH OBVIOUS SCAMMERS?!?
Of course I received NO REPLY FROM TEMU!!
I then asked Temu customer service to REMOVE ALL, EVERY BIT OF MY INFO FROM THEIR SITE!! Name, address and most importantly MY CARD NUMBER AND EVERYTHING THAT GOES WITH IT!!!
But my only response has been MULTIPLE ADVERTISEMENTS EVERY DAY!!!
I made one more order. Just to see if I would have to enter my card number, which would prove whether they had followed thru with my request or not!! SURPRISE SURPRISE!! THEY DID NOT REMOVE ANY OF MY INFO!!! AND I GOT THE SAME "UNABLE TO DELIVER DUE TO INCORRECT ADDRESS" BS!!!”
“I was very happy with Temu at the beginning. But lately I noticed charges in my bank account that I didn't order. I'm also receiving items that I didn't order. The latest was that when I went to order something there where items in my CART that I did not put there. Not fair either. I'm a 85 year old woman living on disability and my expenses are quite too much. Sorry but I can't do this anymore.
Thank you”
“I suggest Temu not to keep offering ridiculous credit cash back to clients .
For example I bought some items that gives back 20 % cash back, then the 20% comes for example €13.
Then the €13 , is split in 5 times , then when deciding to buy something the condition is that you have spend €25 to earn the 1 of 5 cash back , VERY RIDICULOUS 😂😂😂”
“I've 'shopped with Temu for about a year now. The items are very good quality. my problem ls of the several i buy when i order, only about half my order comes. I've called the company and their only responce is tuff. my last order was 5 or 6 items that came to over $110 and I did get the coat $35. I have no idea where the other items went. this has happend the last 3 orders and customer service is useless”
“I ordered luggage. I loved it but it split open at the airport and Temu will do nothing. They wont repair it, or give credit for another one. Their stuff is cheap and not made well.”
“Ordered two weeks ago, cleared customs one week ago still waiting for item to be given TO USPS. No customer service, only AI contradicting itself. First and last order. THEY SUCK”
“You can’t do anything on this stupid website without having to spin wanted me to leave my number to get notifications. Could not close it out. I will never order anything from here again. I don’t want to spin wanted to look at my account. I’m so annoyed. I’ve spent a lot of money here. Worse website EVER!! You have lost a good customer.”
