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Tesco Bank Reviews

3.6 Rating 554 Reviews
65 %
of reviewers recommend Tesco Bank
3.6
Based on 554 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
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Email:

info@tescobank.com

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Anonymous
Anonymous  // 01/01/2019
Absolutely brilliant , easy to complete the "forms" on line. Have not had to claim but hope they would be just as good should I have to. Very competitive on price.
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(Home Insurance) - Posted 3 years ago
THE MOST DISHONEST BANKS... PUSHING AWAY FOREIGN NATIONALS AND TAKING SIDES WITH BRITS THEMSELVES. WE WERE CONNED AND THEM, INSTEAD OF TAKING OUR CLAIM INTO ACCOUNT FOR OBVIOUS REASONS. 4 COVIDE TESTS PURCHASED WITH THE VERY DISHONEST Nationwide pathology... CLEAR EVIDENCE THAT THEY REFUSE TO PROVIDE THE PROOF OF DISPATCH. THE SAME OLD GAME IN THE UK.. A STREAM OF SLAVES... UNQUALIFIED... MAKING THE FINAL DECISION. THEY SEND A MAIL SAYING THEY TAKE 25 DAYS TO INVESTIGATE THEN 4 MINUTES LATER ANOTHER MAIL WITH THEIR HOLLOW DISHONEST FINDING.. REJECT ON A MORE THAN LEGITIMATE CLAIM.. 830£... YES 28 NATION UNANIMOUSLY VOTED ZERO POINTS... GO FIGURE WHY
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Posted 3 years ago
THE MOST DISHONEST... We were conned by Nationwide pathology.. purchased 4 covid tests that we never received... The same old game... Far West Style being the norme now days in the UK. Nationwide Pathology refuses to refund, on the bogus basis that they are not responsible with Royal Post if not delivered. Our say is that.. they are lying.. they never sent out the tests... As per their own say on their website. Orders received before 2pm, will be dispatched 1st class Recorded Post.. And First Class recoded Post, provides proof of dispatch, with amount , time and the full address. One doesn't have to be rocket Scientist to understand that. Of course.. they refuse to provide such evidence.. because they don't have it.. since they never sent out the test. SHOCKING TESCO... When we raise the complaint.. We receive a first mail by Tesco.. that it takes 25 days to investigage and 5 MINUTES LATER.. another mail... with their findings that our refund is REJECTED... QUITE AMAZING... Ever since.. we keep repeating... that Nation Pathology is they don't provide the receipt of dispatch.. is clearly they are in breach of THEIR OWN CONTRACT AND RULES.. therefore , we are entitled with our refund. we have recorded calls with Tesco.. how shockingly when they don't have any responses to such a plausible evidence.. they just hung up on you TO TESCO.. WE WONT GO ANYWHERE UNTIL WE HAVE JUSTICE AND OUR REFUND. STOP TREATING US LIKE A SECOND CLASS CITIZENS.. BECAUSE WE AR FOREIGN NATIONALS. THIS DISHONESTY MUST STOP SOONER THAN LATER. WE ARE COMPLETING OUR YOUTUBE.. AND ADJUSTMENTS OF OUR RECORDED CALLS.. AND WILL PUBLISH UNDER THE TITLE BOGUS DISHOHNEST TESCO BANK. NO ONE IS QUALIFIED .. THEY ARE ALL A STREAM OF YOUNGSTERS.. THAT THEY DON'T UNDERSTAND EVEN BASICS.. CHEAP AND CHEERFUL EMPLOYEES FOR TESCO BANK.. AT THE COST OF HARD EARNED FUNDS THAT ARE BEING TAKEN AWAY BY A STREAM OF DISHONEST INDIVIDUALS
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Posted 3 years ago
A very good company, very good advisors, very good prices. I had car insurance for two consecutive years.
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Posted 3 years ago
Hard to manage the account
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Posted 3 years ago
I had a parent pass away a couple of months ago leaving behind an insolvent estate (debts and absolutely no money or assets to settle them). This was a horrible shock and I've been navigating the probate process since. I'm having to deal with 3 separate credit card companies and Tesco have, without a doubt, been the worst from the start. When I initially informed them of the bereavement the call centre operator started to argue with me about who the executor of the estate was (there's nothing to administrate as there's zero assets). I sent an official letter informing them of this and received an extremely blunt communication advising me they were outsourcing the debt to a debt collection agency (to hound me for non-existent money!) A waste of both their time and mine and making a stressful situation so much worse. I have never had a Tesco bank account or credit card and would use practically any other financial institution after this experience and I would advise others to do the same.
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Posted 3 years ago
Tesco premiums are cheap and appear to be good value. If you attempt to make a claim they are not interested and do not assist or settle. Always remember you get what you pay for. Cheap premiums and promises = no settlement on genuine claims
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Posted 3 years ago
Very good price,
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Posted 3 years ago
Got my car insurance from tesco bank. 33% price cut plus as tesco clubcard member got even more discounts for extra addons which still made my quote 33% as year before.
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Posted 3 years ago
Very good to deal with
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(Home Insurance) - Posted 3 years ago
No
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(Home Insurance) - Posted 3 years ago
It was nice experience
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Posted 3 years ago
Decided to insure my cat an it was cheaper than the last quote I had been within got points
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Posted 3 years ago
Needs more ways to make deposits in person not online
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Posted 3 years ago
it was easy to obtain the insurance have not needed to make a claim so dont know how fast they are at settling any claim they were reasonable lets see what they quote for this year
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(Home Insurance) - Posted 3 years ago
Very nice experience of having car insurance with them
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Posted 3 years ago
very good service, all details of the policy explained, no problems, benefits ,getting easy access to my account details . very happy
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(Home Insurance) - Posted 3 years ago
Good service and good options
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Posted 3 years ago
Tesco was very good to deal with very happy with the service and will be coming back to them this year
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(Home Insurance) - Posted 3 years ago
Tesco was very good to deal with very happy with the service and will be coming back to them this year
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(Home Insurance) - Posted 3 years ago
Tesco Bank is rated 3.6 based on 554 reviews