Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.54

3.5 Rating 564 Reviews

65 %

of reviewers recommend Tesco Bank

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3.5

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

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info@tescobank.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When purchasing very very easy.”

Helpful Report

(Home Insurance) - Posted 3 years ago

“If you pay extra for a protected No Claims Bonus you may find that if you make 2 claims within 3 years, even if the 2nd claim isn't your fault, you COMPLETELY lose your NCB.”

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Posted 3 years ago

“Very helpful, and easy app”

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Posted 3 years ago

“nbhvhjk”

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(Home Insurance) - Posted 3 years ago

“Have had Tesco home insurance for 4 years and the price has increased slightly each year but when it came to dealing with our burglary claim they had empathy, reacted quickly to make sure our home was safe for us to live in and the ongoing 2 month process of the claim was excellent. I had to chase them up a few times (hence the 4 stars instead of 5) but each time I chased them they phoned back quickly and were back on our case. At an emotional time for us they were courteous and professional, the individuals we spoke to in the claims team saw us through the claim process which was understandably sometimes laborious, very detailed but thorough.”

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Posted 3 years ago

“Unfortunately I lost my job due to the pandemic. I was behind in my credit card payments and I called to ask for some breathing space. The advisor was so helpful and could not do enough me for. She even organised an online food delivery as I was struggling to put food on the table. I was overwhelmed with the support given, especially as I have worked all my life and the government have been the worst to try and get support from. Yet my credit card company went above and beyond to help my family eat, absolutely amazing customer service and support given from tesco bank. I will never forget how they helped me when I really needed it.”

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Posted 3 years ago

“Straightforward, no-nonsense insurance; the test and validation of their virtue would come solely come should a claim ever arise?!”

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(Home Insurance) - Posted 3 years ago

“Signed up with Tesco Bank for a personal loan rate of 4.8% but saw a better rate at Metro Bank afterwards so remember to shop around first!”

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Posted 3 years ago

“Tesco house insurance is very competitive and everything it says it does”

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(Home Insurance) - Posted 3 years ago

“Recently purchased home insurance,great price,and very easy throughout to get my insurance.”

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Posted 3 years ago

“Absolutely brilliant , easy to complete the "forms" on line. Have not had to claim but hope they would be just as good should I have to. Very competitive on price.”

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(Home Insurance) - Posted 3 years ago

“THE MOST DISHONEST BANKS... PUSHING AWAY FOREIGN NATIONALS AND TAKING SIDES WITH BRITS THEMSELVES. WE WERE CONNED AND THEM, INSTEAD OF TAKING OUR CLAIM INTO ACCOUNT FOR OBVIOUS REASONS. 4 COVIDE TESTS PURCHASED WITH THE VERY DISHONEST Nationwide pathology... CLEAR EVIDENCE THAT THEY REFUSE TO PROVIDE THE PROOF OF DISPATCH. THE SAME OLD GAME IN THE UK.. A STREAM OF SLAVES... UNQUALIFIED... MAKING THE FINAL DECISION. THEY SEND A MAIL SAYING THEY TAKE 25 DAYS TO INVESTIGATE THEN 4 MINUTES LATER ANOTHER MAIL WITH THEIR HOLLOW DISHONEST FINDING.. REJECT ON A MORE THAN LEGITIMATE CLAIM.. 830£... YES 28 NATION UNANIMOUSLY VOTED ZERO POINTS... GO FIGURE WHY”

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Posted 3 years ago

“THE MOST DISHONEST... We were conned by Nationwide pathology.. purchased 4 covid tests that we never received... The same old game... Far West Style being the norme now days in the UK. Nationwide Pathology refuses to refund, on the bogus basis that they are not responsible with Royal Post if not delivered. Our say is that.. they are lying.. they never sent out the tests... As per their own say on their website. Orders received before 2pm, will be dispatched 1st class Recorded Post.. And First Class recoded Post, provides proof of dispatch, with amount , time and the full address. One doesn't have to be rocket Scientist to understand that. Of course.. they refuse to provide such evidence.. because they don't have it.. since they never sent out the test. SHOCKING TESCO... When we raise the complaint.. We receive a first mail by Tesco.. that it takes 25 days to investigage and 5 MINUTES LATER.. another mail... with their findings that our refund is REJECTED... QUITE AMAZING... Ever since.. we keep repeating... that Nation Pathology is they don't provide the receipt of dispatch.. is clearly they are in breach of THEIR OWN CONTRACT AND RULES.. therefore , we are entitled with our refund. we have recorded calls with Tesco.. how shockingly when they don't have any responses to such a plausible evidence.. they just hung up on you TO TESCO.. WE WONT GO ANYWHERE UNTIL WE HAVE JUSTICE AND OUR REFUND. STOP TREATING US LIKE A SECOND CLASS CITIZENS.. BECAUSE WE AR FOREIGN NATIONALS. THIS DISHONESTY MUST STOP SOONER THAN LATER. WE ARE COMPLETING OUR YOUTUBE.. AND ADJUSTMENTS OF OUR RECORDED CALLS.. AND WILL PUBLISH UNDER THE TITLE BOGUS DISHOHNEST TESCO BANK. NO ONE IS QUALIFIED .. THEY ARE ALL A STREAM OF YOUNGSTERS.. THAT THEY DON'T UNDERSTAND EVEN BASICS.. CHEAP AND CHEERFUL EMPLOYEES FOR TESCO BANK.. AT THE COST OF HARD EARNED FUNDS THAT ARE BEING TAKEN AWAY BY A STREAM OF DISHONEST INDIVIDUALS”

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Posted 3 years ago

“A very good company, very good advisors, very good prices. I had car insurance for two consecutive years.”

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Posted 3 years ago

“Hard to manage the account”

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Posted 3 years ago

“I had a parent pass away a couple of months ago leaving behind an insolvent estate (debts and absolutely no money or assets to settle them). This was a horrible shock and I've been navigating the probate process since. I'm having to deal with 3 separate credit card companies and Tesco have, without a doubt, been the worst from the start. When I initially informed them of the bereavement the call centre operator started to argue with me about who the executor of the estate was (there's nothing to administrate as there's zero assets). I sent an official letter informing them of this and received an extremely blunt communication advising me they were outsourcing the debt to a debt collection agency (to hound me for non-existent money!) A waste of both their time and mine and making a stressful situation so much worse. I have never had a Tesco bank account or credit card and would use practically any other financial institution after this experience and I would advise others to do the same.”

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Posted 3 years ago

“Tesco premiums are cheap and appear to be good value. If you attempt to make a claim they are not interested and do not assist or settle. Always remember you get what you pay for. Cheap premiums and promises = no settlement on genuine claims”

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Posted 3 years ago

“Very good price,”

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Posted 4 years ago

“Got my car insurance from tesco bank. 33% price cut plus as tesco clubcard member got even more discounts for extra addons which still made my quote 33% as year before.”

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Posted 4 years ago

“Very good to deal with”

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(Home Insurance) - Posted 4 years ago

Tesco Bank is rated 3.5 based on 564 reviews