Tesco Direct Reviews

"I bought a bag of spinach, and after washing it with water, vinegar, and baking soda, I stored it away. When I opened I saw INCECT EGGS in one of the leaves, I don\u2019t know if there were insect eggs in another leaf, which maybe I already ate. I talked to the customer service online they informed me I could escalate the issue on the store I bought it, and I only need the package, not the leaf. I go there and they tell me I need both. Be really careful with vegetables, even when you wash them."

"Ordered online delivery for convenience\r\nThe bag of carrots with a sell by date of 4th May was rotten to the core.\r\nThe root ends were mouldy.\r\nContacted online, after talking to some robot which asked for my email address, name , home address 3 times, I was at last put to a human.\r\nI was told a refund for those carrots would be credited and a miserable \u00a33 compensation voucher.\r\nTo me, it\u2019s pathetic to be charged delivery fee which means I still have to go to the shop and get a new bag of carrots.\r\nAnd because I was not expecting a bag of rotten carrots, it means my dinner had become more a nuisance than a romantic dinner.\r\nAll I was compensated for this inconvenience was \u00a33 to be used for their online delivery again.\r\nWhat a joke."

"Ordered online delivery for convenience\r\nThe bag of carrots with a sell by date of 4th May was rotten to the core.\r\nThe root ends were mouldy.\r\nContacted online, after talking to some robot which asked for my email address, name , home address 3 times, I was at last put to a human.\r\nI was told a refund for those carrots would be credited and a miserable \u00a33 compensation voucher.\r\nTo me, it\u2019s pathetic to be charged delivery fee which means I still have to go to the shop and get a new bag of carrots.\r\nAnd because I was not expecting a bag of rotten carrots, it means my dinner had become more a nuisance than a romantic dinner.\r\nAll I was compensated for this inconvenience was \u00a33 to be used for their online delivery again.\r\nWhat a joke."

"Ordered online delivery for convenience\r\nThe bag of carrots with a sell by date of 4th May was rotten to the core.\r\nThe root ends were mouldy.\r\nContacted online, after talking to some robot which asked for my email address, name , home address 3 times, I was at last put to a human.\r\nI was told a refund for those carrots would be credited and a miserable \u00a33 compensation voucher.\r\nTo me, it\u2019s pathetic to be charged delivery fee which means I still have to go to the shop and get a new bag of carrots.\r\nAnd because I was not expecting a bag of rotten carrots, it means my dinner had become more a nuisance than a romantic dinner.\r\nAll I was compensated for this inconvenience was \u00a33 to be used for their online delivery again.\r\nWhat a joke."

"\u201cBeware: Tesco is advertising gluten-free elephant attah, which is a serious health and safety issue and miss selling. As someone diagnosed with gluten intolerance, I was thrilled to see Tesco selling gluten-free products. However, after experiencing severe stomach pains, I contacted their head office, and they confirmed that they do not sell Elephant gluten-free attah, The ad is a mistake, and I\u2019m horrified.\u201d\r\nTe package also advertised gluten free."

"Tesco now sell obscene pornographic items grandson asked if he vould have an item and could not believe what he handed to me this was unbelievable I laughed it off but needed to complain who in the right mind wants to SUCKIES BANANA"

"Without Prejudice.\r\n\r\nOn the 4\/10\/2022, I believe I was purchasing a new pay as you go smart phone at Tescos Mobile store, London N12 0SH. When the phone box was bought out to me, I believe the phone box manufactures security seals were all ready broken (Pic 1) and most of the manufactures protective packaging bags were missing (Pic 3). On one of the sides of the phone box, its original manufactures label has been covered over with another label from Tescos, The label has a S\/N, which matched up with the phone. Why is that label on that box? I believe the Tescos label was on the box for a refurbished or a returned phone and not for a new phone? (Pic 2)\r\n\r\nWhen the female staff person set up my phone, I hadn't actually touched it or seen it close up, but when I got home, I noticed the phone was covered in greasy finger prints and scratches and scuff marks particularly on the back. It was clear to me, I believe this phone was not a new phone!\r\n\r\nI bought the phone back lunch time the next day, 5\/10\/2022 and advised the same female staff person of all the issues and I advised and showed her the back of the phone was covered in greasy finger prints, scratches and scuff marks. (Pic 4) She acknowledged they were there, but advised she didn\u2019t know how they got there and point blank refused to replace the used phone for a new one! \r\n\r\nI came back to the the Tescos Mobile store again on Saturday 8\/10\/2022, early lunch time to advised the same female staff person of my concerns about the phone previously been used and tried to show her the evidence, but I believe she and her two other colleagues ganged up on me and the male, accused me of being a chancer and through me out of the store like I was a common criminal. Please Note, I\u2019m 72 year old disabled man! On the 19\/10\/2022 I believe the manager had gone to a lot of effort to try and discredit me, considering he was never in the store when I purchases the phone, etc.\r\n\r\nI wrote several letters of complaint to Tescos Mobile via there official complaint procedure on their website and their Facebook page, etc. I asked for the right to request to see the stores CCTV footage. I received several confusing replies from Tesco Customer Service and Tesco Mobile Customer Concerns Management Team. I received acknowledgement and some apologies from them all, but it appears that my concerns and request have been ignored. What does that tell you?"