Tesco Direct Reviews

3.2 Rating 2,170 Reviews

55 %

of reviewers recommend Tesco Direct

Company Reviews

Questions

Metrics

3.2

Based on 2,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Tesco Direct deliver? How long does Tesco Direct take to deliver? Does Tesco Direct deliver on time? How is accuracy and good condition of items delivered by Tesco Direct?

Returns

Customer Service

How can I contact Tesco Direct? How quickly does Tesco Direct resolve customer queries?

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Does Tesco Direct deliver on time?

Helpful Report

(1 week ago)

Greater than 66% of reviewers feedback is Tesco Direct normally delivers on time.

Helpful Report

(1 week ago)

85.71%

Industry Average

“ Thank you to my great Tesco delivery driver today really helpful carried my shopping in and helped me take it out of the trays and so cheerful ”

- Olwen Roper

Tesco Direct Reviews

Delivery - Fast