The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

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“i was surprised that most of my information for delivery seemed automatic and everything arrived well packaged the next day. price was good as well.”

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Posted 10 months ago

“The service was excellent, the batteries were shipped and arrived in perfect condition, and the delivery was next day. Five stars from me.”

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Posted 10 months ago

“Good price, picked the battery up from barnsley. Exactly the right one , now fitted and working well, thanks.”

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Posted 10 months ago

“Excellent service and speedy delivery”

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Posted 10 months ago

“Sent wrong battery but the way my query was handled was exemplary.”

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Posted 10 months ago

“Excellent, efficient service. The website was easy to use and made it very easy to find the right product. Well priced, next day delivery for a very reasonable cost. Cannot fault The Battery Guys experience.”

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Posted 11 months ago

“Hi, Very good and prompt service! The best!!!”

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Posted 11 months ago

“Ordered online. Quick service, battery arrived next day. Decent price. Just fitted, car now starts ok, hopefully it will last for a few years.”

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Posted 11 months ago

“I am very disappointed. I paid extra to secure next-day delivery, then took a day off work to be able to fit the battery when it arrived. The delivery note stated it would arrive the next day, but this did not happen and no communication was made to explain or give notice of this. As a result, having lost one day's work, I then had to use a taxi to and from work (Kirkby to Woolton - just under £60). Given that your mission statement claims that your firm has 'one simple task': "to deliver the right new car battery at the right price directly to the customer - Fast!" and you failed to deliver a battery from Skelmersdale to Kirkby, I would be very reluctant to use your firm again or recommend you to others. Disappointed.”

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Posted 11 months ago

“Excellent service. Would recommend to friends and family. A+”

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Posted 11 months ago

“Good website, easy to find the right battery for make of car. Priced well. Only thing is not arriving for next day delivery as stated, but it was well packaged. Generally find the Battery Guys really good and would recommend using them.”

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Posted 11 months ago

“First order placed for a replacement bike battery. I wasn’t too sure but placed my order with next day delivery and hoped for the best. Ordered at 1pm and to my surprise it was delivered at 3pm next day. Very good service with no complaints.”

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Posted 11 months ago

“Great quality and value. Fast delivery despite holiday season! Thank you”

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Posted 11 months ago

“Fast and efficient!”

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Posted 11 months ago

“As expected. Heavy-duty battery. No probs. Well made. Time will tell.”

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Posted 11 months ago

“Efficient and quick service!”

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Posted 11 months ago

“Superb prompt service. I was phoned as my battery was out of stock. An alternative was chosen. It was cheaper so I was refunded immediately. Thank you . John Guy. F.R.C.S.”

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Posted 11 months ago

“Great service and prompt”

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Posted 11 months ago

“I ordered a battery for a Hyundia ionic. I paid for next day delivery. It didn't arrive I had used battery guys in the past and found them very good but on this occasion poor. They made no contact with me to say that they were not able to supply the battery. I later checked my bank and found my money had been refunded. I checked my emails and only found the refund detail in spam. No explanation given.”

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Posted 11 months ago

“Quick delivery excellent price can't fault them, would highly recommend”

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Posted 1 year ago

The Battery Guys is rated 4.5 based on 1,965 reviews