The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What more can I say excellent delivery and as described. Would definitely use again. 60 pound cheaper than halfords👍”

Helpful Report

Posted 4 years ago

“Ordered on a Weds before 3pm was told guaranteed next day delivery if ordered before 3pm. Battery arrived Monday so car was off the road for an extra 4 days - Should have gone to Halfords.”

Helpful Report

Posted 4 years ago

“ordered 10am promised next day delivery, came a day late which put my plans out of sinq, i was very annoyed, and so was my next appointments,will i buy again from this outfit if they can't keep there promises as advertised, we will see”

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Posted 4 years ago

“Always use the battery guys as great price and normally delivered the next day!”

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Posted 4 years ago

“great service by the battery guys but the delivery company let them down 3 days late”

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Posted 4 years ago

“I ordered a battery from them beginning of April, before the shutdown, Despite a note on the order explaining the type of battery, connections etc, they sent the wrong one, I emailed them several times, no response til June With a lame excuse about their email setup, I have returned the battery to them as requested, asking to send the right one at my own cost Have heard nothing from them since 9th June, no battery, no refund, nothing I realise with the current situation things are difficult, however no excuses for not at least replying to the emails I really don't know what to say other than DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES I've waited this long to do a review to give them a chance to get it sorted out But enough is enough I will have to find another means of getting my money back via PayPal”

Helpful Report

Posted 4 years ago

“Prompt delivery, which was good. Unfortunately, the battery I received was not the battery I order. I now have a battery I cannot use, which costs less than the one I paid for. I have sent customer services a message but have not received a reply yet (presuming because it’s been a weekend) but will be phoning them soon enough to arrange for either my money back or for them to collect this wrong battery and give me the right battery that I paid for.”

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Posted 4 years ago

“Excellent battery thanks Guys!!”

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Posted 4 years ago

“Fast delivery despite COVID-19. Worked well in Smart Fourfour with start/stop.”

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Posted 4 years ago

“Great customer service, great products at a great price. Thank you!”

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Posted 4 years ago

“Easy to use website. Battery got delivered a couple of days after order. Works like a dream”

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Posted 4 years ago

“Really good price delivery was within 24hrs and in the within 10mins JD (job done)”

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Posted 4 years ago

“Easy to order, quick delivery, works perfectly. Thank you.”

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Posted 4 years ago

“Thanks guys just rec, looks to be as described, thank you”

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Posted 4 years ago

“It has been 6 days. Where is my battery?”

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Posted 4 years ago

“Easy to use website, ability to enter car number which tells you what battery you want. Next day delivery. Fantastic.”

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Posted 4 years ago

“Ordered a battery for my motorhome on Monday afternoon and it was delivered Tuesday afternoon, excellent service!”

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Posted 4 years ago

“Battery guys very friendly and efficient. Not their fault but battery took four days to arrive not 24hours as expected!!”

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Posted 4 years ago

“Excellent price, product and delivery!”

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Posted 4 years ago

“Fast delivery, well packed, great battery”

Helpful Report

Posted 4 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews