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The Body Shop Reviews

3.6 Rating 203 Reviews
65 %
of reviewers recommend The Body Shop
3.6
Based on 203 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
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Location:

268 Oxford Street,
London
W1C 1DS

Got a Question?

Can I obtain Eye Definer/crayon 06 Shade Antique Gold I can not find it at any Body Shop locations. I have auburn hair and it is so perfect for my eyebrows. Could some be hiding somewhere in a warehouse. Please try to find this shade for me. I will be so very grateful.
Asked by Louise Amanda Duncan (3 years ago)
Why did Body Shop stop making the 'moisture foundation spf 15 '? Ive used it for years and was disappointed when it was discontinued, as it was great. Recently i took my empty foundation into my local store and asked them to recommend the very nearest product to the discontinued line. There was another lady there doing exactly the same - the assistant said this happens every day! I purchased the one suggested, but I am so so disappointed, the 'Fresh Nude Foundation' i purchased. is nothing like it - it is drying on the skin, goes into the creases , doesnt apply as smoothly, and about the only thing similar is the shade! I have a mature skin, and it really does not suit. Just not as light, and moisturising as the previous product. Why did Body Shop stop this it ? it was obviously very popular, ask your staff! Sadly will no longer be using their foundation, unless a moisturising version is introduced.
Asked by Margaret Heard (5 years ago)