The Body Shop Reviews

3.6 Rating 203 Reviews

65 %

of reviewers recommend The Body Shop

Company Reviews

Questions

Metrics

3.6

Based on 203 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does The Body Shop deliver? How long does The Body Shop take to deliver? Does The Body Shop deliver on time? How is accuracy and good condition of items delivered by The Body Shop?

Customer Service

How can I contact The Body Shop? How quickly does The Body Shop resolve customer queries?

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Location:

268 Oxford Street,
London
W1C 1DS

How long does The Body Shop take to deliver?

Helpful Report

(2 weeks ago)

The Body Shop normally delivers over 7 Days.

Helpful Report

(2 weeks ago)

100.00%

Industry Average

“ I have rediscovered Body Shop and really love their products.i would pay full price if I had to but it seems there is always a discount code to be had so that's even better. Great online ordering and delivery. ”

- Anonymous

“ As a long-time customer, I feel that The Body Shop's products are generally of high quality with wonderful scents and flavours. Speedy delivery for online orders, and no testing on animals! I admire a business that doesn't put a price on basic human morals and ethics. ”

- Erica Zeschke

“ They sorted out an issue with a missing delivery very swiftly. Sent out a new product and served me extremely well! Fantastic service!!! ”

- Kim Shepherd

The Body Shop Reviews

Delivery - Fast