The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,861 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,861 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved all your products so far. Jars of chile sauces, salsa's and others.”

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Posted 1 year ago

“I am originally from NM and my dad grew his own green Chile about an acre every year so I know my green Chile. Your was very good. I know how to NM style. I was living in the L A area for many years and Semi trucks used to bring bring Chile to La Puente California every year we went and bought Sacks of green Chile and red Chile. My husband like to roast himself. No roasters. I lived In California since 1960. Now we moved to North Carolina and they don’t what good New Mexico food is or any kind of Mexican food. I am old now but I still cook NM food and passed it on even to my grandson. He buys fresh NM green Chile ever year.”

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Posted 1 year ago

“Absolutely the best chiles! Bought mild and medium (I'm a wimp). Wonderful product and I know I'll be back in the future!”

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Posted 1 year ago

“I ordered Hatch chili/chicken tamales and was very pleased with them. I be back for more once I’ve sampled some of the other appealing offerings they have.”

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Posted 1 year ago

“I love love the Red Chili Salsa. I also order the Big Jim chili's to make my own Stuffed Chilis. The Hatch Chili Store is the best for all things chili. When we lived in Colorado we could buy roasted Hatch chilis at the vegetable stands. Now that we're in Florida, so glad we can still get them through mail order.”

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Posted 1 year ago

“Due to an injury to my knee this year was not able to make my tamales as in years past. I grew up in New Mexico eating good chili. I thought that if I ordered from Hatch Chili store I would be getting authentic tamales made with good hot chili from New Mexico, that I cannot get here in Oregon. I am sorry to say your tamales were very dissappointing They tasted awful and were not even hot! Never again”

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Posted 1 year ago

“The online reviews that compelled me to order these outrageously expensive tamales were not accurate depiction of their quality. They were described as “ooey gooey with cheese,” but had no discernible cheese in them. The chile was hot, which is good, but the masa fell apart and they crumbled when removed from the husks. I will not order again. The only way to eat them was smothered in queso and more chile, and eating them from a bowl, like mush. Very disappointed.”

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Posted 1 year ago

Hello Brandy, Thank you for providing feedback about your order! We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon. -The Hatch Chile Store

Posted 1 year ago

“Moving to Maryland after 38 years in NM, I didn’t know how I would survive without Green chile. When we discovered the Hatch Chile Store online we immediately began throwing money at them as fast as we could. Boy did they deliver! Chile is just like it should be!”

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Posted 1 year ago

“Tamales were very dry and contained ver little cheese. Extremely disappointing.”

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Posted 1 year ago

Hi Marcy, I'm sorry you weren't happy with the tamales. Can you tell us how you prepared them? I'm wondering if it has anything to do with the way they came out. We normally don't get this kind of feedback so we would love to know more. Thanks, Daniel

Posted 1 year ago

“The chili relleons were delicious and I just LOVED the beef chimichangas So glad I was introduced to your company”

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Posted 1 year ago

“I received my order on time, packed beautifully. I lived in Las Cruces for 11 years and recently had to move back East. I miss the food, I miss my favorite green chili and you guys did not disappoint. The tamales I think one of the best I have had from down there. The chimichanga’s were the bomb. I will be ordering again.”

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Posted 1 year ago

“The quality and taste are outstanding.”

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Posted 1 year ago

“The chili is great”

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Posted 1 year ago

“I had an issue with my order and they immediately sent me a replacement with no hassle. Great customer service. I highly recommend this company.”

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Posted 1 year ago

“My sister and her husband languish in Virginia. They were more than thrilled to receive this wonderful collection of New Mexico dishes. I am definitely the favorite sister for having sent it.”

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Posted 1 year ago

“The Hatch Chile store has been absolutely fantastic! We can now get chile, tamales and rellenos delivered to Georgia and they don’t disappoint! Love all their products!”

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Posted 1 year ago

“I followed the advice of other reviews and bought the hot for Chilie Verde. Great Hatch flavor - whole cilies arrived frozen.”

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Posted 1 year ago

“Our Chiles Rellenos were delivered promptly and are very delicious! Very convenient as well!”

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Posted 1 year ago

“One of my favorite things about my New Mexico visits was seeing and occasionally purchasing beautiful Ristras, Regalitos, & Wreaths made from chiles. In more recent years, I have purchased wreaths of chiles online from Hatch Chile Store. I adore these wreaths and they provide a lovely and bright bit of New Mexico to my home”

The Hatch Chile Store 5 star review on 22nd December 2022

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Posted 1 year ago

“I love the chillies!”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,861 reviews