The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,851 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chile's arrived fresh, no spoilage. I ordered 25 more lbs today”

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Posted 1 year ago

“Great company! Great service! Great chili! NM native who moved to TN. I like it hot so I ordered the LUMBRE and it is so good. I recommend them 100%.”

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Posted 1 year ago

“Class A chit! Love the chili mang! I'm addicted!”

The Hatch Chile Store 5 star review on 1st September 2023

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Posted 1 year ago

“The chiles are the best! With expedited shipping they come fresh and green and can be stored in a refrigerator for up to a week before roasting, if needed. This year our chiles arrived 1 week early, but understand there were shipping difficulties due to the uncertainty of the crop this year. I expect it will be right on time next year!”

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Posted 1 year ago

“Chili Flavor top Notch like always. Quality was off but I understand the weather is a big problem this year it has affected crops around where I’m from as well. Looking forward to the Red I ordered. Once again Flavor spot on like always.”

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Posted 1 year ago

“We lived in Hatch for 3 years in the early 1980s and fell in love with green chile! My fresh chiles arrived in great shape and the scent of roasting chiles made everyone in my house so happy! My first dish was New Mexico Green Chile Chicken Enchiladas and they were superb! The store is very responsive and easy to work with. Can't recommend them highly enough! If you want the real thing, order from the Hatch Chile Store!”

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Posted 1 year ago

“Excellent taste! Makes suxh a difference in recipes!”

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Posted 1 year ago

“Chile arrived quickly and all of it was still fresh despite the distance of travel from NM to FL. Ordering from Hatch Chile Store has become an annual tradition.”

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Posted 1 year ago

“Everything about hatch chili store is 100% perfect. Their service, their products, their return department is all perfect in my book. Would never order from any other company”

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Posted 1 year ago

“Great flavor chilies! Thank you.”

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Posted 1 year ago

“Red (Hot) chile is delicious. I asked for an order of green hot peppers for Chile Reanllos but I was told that I would have to wait awhile because they were out. Hard to reach anyone during the busy season though.”

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Posted 1 year ago

“I know this was a rough season. Many farmers of all kinds were negatively affected by weather conditions this year. I understand. But still, this is the worst box of chilis I've ever gotten in all the years I've been buying from you. It makes you look very overpriced.”

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Posted 1 year ago

Hello Michael, Thank you for your honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“Last year there were a few issues and this year even more. The chiles that arrived were not in very good shape and when I discussed with the company, I did not pay for express shipping even though it was still $22 so I was left with dehydrated chile, wrinkled chile and some chile that had oozed and leaked all over the box. I think at this point, 3rd time ordering was not a charm but the worst of the 3. Pre-ordered only to be told no more 5lb boxes but 4lb, cost of shipping, then the delay due to the issues (understandably) and then the arrival and after all was said and done, and roasted and peeled, I have less than 4lbs of chile. Time to reconsider the options.”

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Posted 1 year ago

“Chilies are good, but we ordered 4 lbs hot and 4 lbs. Medium. We got 8 lbs hot.”

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Posted 1 year ago

“We live in Palo Cedro, CA We look forward every late summer for the announcement that chili is ready to ship. We were thrilled to unbox the freshest chili imaginable! Thank you Hatch Chili Store!”

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Posted 1 year ago

“Great service and good Chile.”

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Posted 1 year ago

“Our box of Extra Hot Hatch Chiles arrived safe, sound, and smelling SO good! I couldn't wait to roast them!”

The Hatch Chile Store 5 star review on 29th August 2023

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Posted 1 year ago

“We will definitely order fresh chilis from Hatch Chile Store every year. Received 8 pounds veryfresh, roasted them on our grill, peeled and packed 2 in each baggie and in the freezer. Fabulous flavor, mild-medium is just right. I like their customer service, emailed info and recipes.Just totally pleased all the way around!”

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Posted 1 year ago

“Arrived on time and in perfect condition. Tast amazing!!!”

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Posted 1 year ago

“Ordered one box each Hatch - Hot, medium, and mild. All are delicious, look great, and heat is as described. Shipping was fast! Enjoying at least one chile at every meal, including snacks (Tomato sandwich with sliced Mild or Medium chile).”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,851 reviews