The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

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Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took I'm my Guess watch for a new battery but realised after a few days it obviously wasn't the battery,so took it back and booked it in for a service to see what was wrong. I was told it would take up to 8 weeks but it was returned completely fixed within 10 days. Very impressed with the service I was given and they were extremely helpful .”

Helpful Report

(Dan Lancaster) - Posted 9 years ago

“Friendly and knowledgable staff.”

Helpful Report

(Aarron Palmer) - Posted 9 years ago

“I have a Rotary Chronospeed watch that had not seen the light of day for several years and the battery was flat. I visited the Watch Lab in the Highcross shopping centre in Leicester city centre. I received excellent quick service, by two guys who knew what they were talking about. new battery and watch sealed and tested, all within 90 minutes. A good job”

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(Nathan Davies) - Posted 9 years ago

“I needed a new battery for my Tiffany watch and took it to The Watch Lab in the Arndale Centre in Manchester. The service received from Kyle was excellent and my watch was dealt with expertly. I'll definitely continue to use The Watch Lab. BB of Bury.”

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(Kyle Askew) - Posted 9 years ago

“The service I received was great, other jewellers could not change the battery on my Viceroy watch, but no problem for The Watch Lab. The service was very friendly, helpful and prompt. I would not hesitate to use again.”

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(Mark Wiseman) - Posted 9 years ago

“Police watch battery change with full clean and reset in Southampton. Very knowledgeable staff only slight draw back was price prorarta to the watch value.”

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(Mark Wiseman) - Posted 9 years ago

“A quick professional service. My watch was ready before expected time, and working very well since. I had my watch repaired at the Oracle in Reading, Berkshire.”

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(Aarron Palmer) - Posted 9 years ago

“Excellent service and friendly staff”

Helpful Report

(David Steel) - Posted 9 years ago

“Excellent service, ready on time, Mark Wiseman and Keri Holt ( Southampton) were courteous and professional. I will use you again.”

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(Keri Holt) - Posted 9 years ago

“I have been using The Watch Lab (Chester) for a number of years now and have always been pleased with the quality of the service and staff. We have 3 Tag watches and have entrusted them (The Watch Lab) with both the servicing and new batteries when required. I would highly recommend this team of professionals to anyone who has a quality watch that needs attention. The staff are always helpful and will give advice/suggestions and recommendations based on experience and knowledge.”

Helpful Report

(Todd Holland) - Posted 9 years ago

“Helpful and polite Service from the Guys in the Leicester Store. Adjusted the Strap on my Tag Heuer Aquaracer Chronograph Watch. Thanks for a speedy service also.”

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(Matt Davis) - Posted 9 years ago

“Had a battery replacement, glass replacement and clean carried on my Seiko by the Chester branch of Watch lab. Repair was done quicker than quoted (which was handy) and the watch looked superb. If not for a few permanent scratches on the metal, it could have passed for new (is actually closer to 10 years old). Extremely good service with friendly staff.”

Helpful Report

(Todd Holland) - Posted 9 years ago

“Used The Watch Lab for new batteries in Rado and Locman watches. Usually if you take these types of watched to a high street jeweller, they will insist these are sent away for new batteries and at a huge cost. Have done this before with my Rado watch and the new battery didn't last a year and will definitely not use these again. Found The Watch Lab in Southampton West Quay, they know their watches and instilled great confidence to leave my watches with them and replace new batteries, prices were better also. All works were carried out within an hour and the whole process was effortless. Very happy with the service offered. Guaranteed I will return with my other watches when they need.”

Helpful Report

(Neil Ritchie) - Posted 9 years ago

“I visited the Preston shop recently on a Saturday afternoon with my Armani watch which was losing about 20 mins per week since having a recent battery change with another retailer. We were greeted warmly by Jim who seemed very knowledgable and suggested that it could be be a problem with the battery or it could just be that the watch may need cleaning rather than a full service. I left my watch with him and was told it would be ready within the hour. My hubby and I went for a coffee and sure enough my watch was ready when we called back just over an hour later. This was 2 weeks ago and so far my watch is back to its usual reliable self and is keeping perfect time once again. I was impressed with the good old fashioned service we were given and the cost of the repair was far less than I had anticipated. My watch has sentimental value and I was keen to have it sorted so that I could continue wearing it. I would not hesitate to recommend the watch lab Preston for anyone wanting a good old fashioned reliable service, top marks from this happy customer. Sharon Allen”

Helpful Report

(Jim Howard) - Posted 9 years ago

“The Watch Lab fitted a new battery into my Tag Heuer. I also opted for a mini valet. The work was done within an hour and the watch came back looking like new”

Helpful Report

(Jim Howard) - Posted 9 years ago

“I had the battery replaced in my Tissot watch at your office in Preston,the service you gave was as usual very good with friendly staff who give you help and advice,I also had my watch strap cleaned at the same time.it looks brand new”

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(Jim Howard) - Posted 9 years ago

“Fantastic service”

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(Nathan Davies) - Posted 9 years ago

“Very friendly service, gave good and helpful advice. Good VFM too. Thank you”

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(Steve McKnight) - Posted 9 years ago

“Went to the WatchLab after taking my watch to a local jewellers who had quoted a much more expensive price for a repair. Was seen by Mark Wiseman who looked at the watch and listened to the problem and he gave me a firm price and explained that the watch would be serviced and a new battery inserted at the same time as the repair (or possibly a new movement fitted). He also explained it would be sent away and returned within 3 weeks and that we would be contacted when the watch was available for collection. Everything happened exactly as explained and I am very satisfied with the service I received from the WatchLab, the price I paid and that all promises were met. I would definitely recommend them to friends and family should the need arise.”

Helpful Report

(Dan Lancaster) - Posted 9 years ago

“Excellent service, The Watch Lab have repaired a watch for me in the past which I didn't realise was possible. Since, The Watch Lab have changed batteries in all of my watches (DKNY, Michael Kors, Police and STORM), excellent job and service every time. Would highly recommend. Thank you.”

Helpful Report

Posted 9 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews