The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

Questions

Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

Write Your review

Tell us how The Watch Lab Holdings Ltd T/A The Watch Lab made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Longines watch repaired, very tiny screw to clamp battery fitted. Battery replaced and watch resealed. Jewellers were very professional. I needed the job done quickly and they were able to return the watch in an hour and a half, very impressed would recommend to a friend.”

Helpful Report

(Chris Pope) - Posted 9 years ago

“i had the battery in a Fossil watch replaced at the Silverburn Lab and at £24.99 i thought this was very very expensive but it i was a captive audience needing the watch to be useable .”

Helpful Report

(Calvin Blackburn) - Posted 9 years ago

“Very good but a bit expensive”

Helpful Report

(Jake Hignett) - Posted 9 years ago

“I took my watch for a battery while I was there I also had a mini valet on my guess watch that Steven rothwell told me about that if I had it done at the same time it was cheaper so I left my watch when I picked it back up I was very pleased I would recommend the watch lab every time they are so helpful and professional .”

Helpful Report

(Steven Rothwell) - Posted 9 years ago

“Excellent service from Jake - very knowledgeable and just such a nice guy. Would use Jake again and already recommended him to my friends.”

Helpful Report

(Jake Hignett) - Posted 9 years ago

“I recieved excellent service, care and attention from the watch lab in Manchester Arndale, every member of staff that I have spoken to there have been well mannered and very helpful. I would strongly recommend using them for any service, repair or fitting. All three 'police' watches that I haven taken here have been dealt with at an excellent standard. Cannot say a bad word about them.”

Helpful Report

(Steve McKnight) - Posted 9 years ago

“These guys are amazing. They repaired my husbands watch. Everywhere else told him to throw it away! I have used them several times and am so impressed I would not go anywhere else!!!”

Helpful Report

(Mark Wiseman) - Posted 9 years ago

“Took my watch in for service and battery replacement. Staff friendly, knowledgeable, and gave a good service. Seiko watch Manchester Arndale store”

Helpful Report

(Steven Rothwell) - Posted 9 years ago

“Excellent service would of liked to have seen maybe a sign outside the store with rough ideas of prices for ie cleaning, straps, glass apart from that top notch excellent job”

Helpful Report

(David Bertie) - Posted 9 years ago

“Very helpful and knowledgable, were willing to investigate via internet regarding a specialist watch strap. New strap and a return visit for a battery and clean. Silverburn used and 2 x Rotary watches in question”

Helpful Report

(Greer Hart) - Posted 9 years ago

“Very professional advice on what needed doing and the cost. All repairs undertaken within time advised and on collection explained what previous high street repairers had done and the need to correct. All within agreed price. Very pleased.”

Helpful Report

(Rick Dickinson) - Posted 9 years ago

“Had an old watch cleared of condensation in the face staff were honest friendly and gave good advice excellent service that I will definately use again”

Helpful Report

(Greer Hart) - Posted 9 years ago

“It was a Timex watch and the back had come off when the watch had been dropped. I took it to your shop in The Mall in South Gloucester, North of Bristol and asked that the back be replaced and the watch re-waterproofed. It was explained to me that the watch could only be made water resistant as it was never water-proof in the first place. I like that attention to detail. The repair was completed, as promised, in 30 minutes and included a new battery. Last year I had taken the same watch to another shop in the Mall to have the battery replaced. That time the job took 3 days (requiring a return trip to the shop to collect the watch) and cost 4 times the amount charged by the Watch Lab. Needless to say I was very pleased with my experience at The Watch Lab and will take other watch repairs to them in the future.”

Helpful Report

(Chris Pope) - Posted 9 years ago

“Long wait and one of the necessary repairs not carried out. I will be done in the new year. Other than that a good service I would certainly use again.”

Helpful Report

(Clare Kitchener) - Posted 9 years ago

“I went to Cribbs Causeway shopping mall in Bristol to get a new battery and strap for my wife's watch at a jeweller from the chain I bought it originally. Unfortunately (or fortunately in this case) they no longer sell watch straps and were unable replace the battery! They suggested I visit their sister chain of jewellers (I will not mention the name) but I declined the offer as it is a very expensive swiss watch and requires a bit more expertise in my opinion. I then decided to visit The WATCH Lab store in Cribbs and see if they could help. When I walked in I noticed they had a number of good quality watches in their display case and I was greeted immediately by gentleman in a white lab coat. I felt at ease immediately and when Chris came to serve me I was confident I had come to the right place. Battery replacement, clean, test and reseal, no problem! They also had a nice selection of good quality leather straps. They were quite busy (a good sign I thought) and it would be an hour and half to complete said Chris. I did not mind as I had a plenty to do (still looking for the wife's Christmas present!). I collected the watch 90 minutes later with new battery, new strap (with original gold clasp swapped on to new strap!!) and a 12 month guarantee on the battery! Admittedly it was not cheap, but compared to the price I paid just for a new battery from the jeweller last time (they didn't even reseal it!) and the price I was quoted for a strap from the manufacturer (£79.95!), it was a bargain. If you have a watch you value and it needs a bit of TLC, I highly recommend you try The WATCH Lab.”

Helpful Report

(Jake Hignett) - Posted 9 years ago

“Great friendly service, professional staff *****”

Helpful Report

(Joshua Relf) - Posted 9 years ago

“I used the Mall in Bristol branch to replace the battery in my Victorinox watch which normally I have to have sent away for this service. The team were fast, efficient and provided a very good service.”

Helpful Report

(George Singh) - Posted 9 years ago

“I came across The Watch Lab accidentally as they opened the branch I used that day. I had been carrying my watches around for some days, in the car, and other repair shops had declined due to the nature of the work required. I gave TWL the watches, a Aviator, Rotary and swatch. Each had different problems. Each repair was explained to me, the cost and how long it would take. I agreed, dropped the watches and continued shopping. When I returned my watches were done and I was given a two year guarantee on the work. I found them very friendly and the quality of the work high. I've recommended them to my friends and will definitely use them again. The branch I used was in Crawley, Mall downtown . I'm not a staff of theirs and they haven't paid me, ha ha. I just got a good service. Victor”

Helpful Report

(Jeremy Barker) - Posted 9 years ago

“Quality Service. My TAG Watch looks new again. Thank you for the super fast 1 hr service.”

Helpful Report

(Jake Hignett) - Posted 9 years ago

“Thank you Calvin Blackburn for the excellent and speedy service of changing the battery and resealing both mine and my daughters watches. From my Bulova to my daughters timex every care was taken and all done within the hour. Pricing was also cheaper than all quotes I had from Jewelers in Silverburn and Glagow who all also quoted weeks for the service to be carried out. Thanks again I have been recommending you to all my family and friends”

Helpful Report

(Calvin Blackburn) - Posted 9 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews