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The Chimney Pros Reviews

4.6 Rating 332 Reviews
89 %
of reviewers recommend The Chimney Pros
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Phone:

2066736070

Email:

capitallocalservices@gmail.com

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Anonymous
Anonymous  // 01/01/2019
Mark installed our fireplace, and supervised our chimney repair. He was the consummate professional. We needed a custom backplate made, and changed our mind about the front cover plate color. He not only handled this with ease, but expedited the order/install. In addition, when we had a concern, he made a special trip out to make sure the fireplace was working properly. One of the best customer service experiences I've had bar none!
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Posted 2 years ago
Mark came out to check my fireplace because it had been a long LONG time since I’d had it cleaned. He was right on time and was absolutely delightful to meet. Not only does my fireplace look brand new, he spent time explaining how it works, what kinds of things to do if it won’t stay lit, how to adjust the flames and all sorts of things I didn’t know. Great experience all around, I recommend without hesitation!
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Posted 2 years ago
Chimney Sweeps did a great job with cleaning and diagnosing a problem with our chimney. Then they returned and did a pretty big repair job, which we were very pleased with as well. They were timely and cleaned up when they were done.
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Posted 2 years ago
Jon at Chimney Pros went above and beyond on our project. He taught me everything I needed to know and made sure everything worked right. Came back several times to make sure we were safe and happy. This is an all around excellent and reliable small business. I couldn't reccommend them more for your gas fireplace needs!
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Posted 2 years ago
've used Chimney Sweeps for three years now- every autumn I schedule an annual cleaning for our woodstoves. It's easy to schedule an appointment and the prices are fair. Last year we had one of the chimneys totally replaced for our woodstove, and the guys did a great job. Each of the crews have been good dudes who I trusted, and who did the job without a lot of fuss and no upselling. I also appreciate that before they leave, they show you the work they did via before/after pictures, which are included with the receipt. I really like this business and highly recommend them.
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Posted 2 years ago
Gavin came out today and performed the annual inspection/cleaning of my wood burning fireplace. He was very professional, going into detail what he was going to inspect and clean. After he was done, he showed me the before and after pics of the whole system. I was very impressed with his level of service and professionalism. This is why I continue to utilize this business year after year.
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Posted 2 years ago
I'd like to highly recommend Chimney Pros for any of your fireplace or chimney repairs. They are highly educated and certified, they answered all of my questions and concerns. I bought my house in June 2019 and the fireplace and chimney had not been maintained. This company was able to inspect it thoroughly and found items that a home inspector would not fined. After all repairs were made, there was a problem with the new chase cap not fitting correctly. I called to report the problem, they were at my house within 24 hours to correct their mistake. My hat is off to them. Thanks for a great job to Trisha and the team.
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Posted 2 years ago
Pat, Matt, Brandon and Nate were very professional and hard working. There was extensive work done on the chimney and caps were installed. They also repaired the flue, damper, removed some raccoons and moved a dryer vent. Local owned business. So pleased with their work. Highly recommend
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Posted 2 years ago
Nate came today to inspect/clean our chimney. He was running early and called to let us know. The cleaning was very efficient and professional. Nate even helped put the couch back after he used the outlet behind the couch as it was the closest to the fire place. Highly recommend.
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Posted 2 years ago
We had some smoke come into the house when we made our last fire. Inspector Nate came out and explained what the issue was. He was professional, explained the situation well, and was very honest. Highly recommend Nate and Chimney Pros. Great experience!
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Posted 2 years ago
I highly recommend Chimney Pros. Both scheduling and service personnel are professional and friendly. Always on time for appointments. Very informative, I learned a lot about my fireplace. While they seem to be booked out 4-8 weeks, they are well worth the wait.
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Posted 2 years ago
We appreciated the way Chimney Sweeps managed all fireplace installation tasks including electrical and gas, and that they were quick to answer and respond anytime we called. Good value and professional service.
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Posted 2 years ago
Overall, Chimney Pros (and Mark specifically) did an excellent job. They were professional and clean. They had great suggestions for how to get an insert to fit well inside the existing fireplace without changing what was there. And the insert is beautiful. Mark sat down and told me everything I need to know about how to light good fires in it. He also answered all the questions I had. I would definitely recommend them to anyone looking for fireplace installation or maintenance!
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Posted 2 years ago
Mark installed a new fireplace insert at our rental property as well as performed repairs/maintenance on our Napoleon fireplace inserts in our home. He is one of the most knowledgeable, efficient, kind, responsive and trustworthy individuals I have ever encountered in a home improvement project. Trisha in the office is also amazing. I highly recommend Chimney Pros!
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Posted 2 years ago
I highly recommend Chimney Pros. I have needed gas fireplace work on two separate homes and this company has always been polite, professional, and dependable. Mark is always very professional, knowledgeable, and friendly. The work is done completely and efficiently. Without a doubt my go to company.
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Posted 2 years ago
Chimney Sweeps procured and installed a wood burning stove for me. The stove head a few issues that needed to be fixed and they made the whole process so easy for me. They acknowledged the issue and did all the work necessary to get the parts ordered and installed. They even kept me abreast while I waited for the parts. Truly excellent service.
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Posted 2 years ago
Jon and his team were great throughout our experience. He quickly diagnosed our problem and then gave us several options in varying cost ranges. The install was efficient and he and his team left the space in better condition then how they found it. In researching our project, I interviewed several chimney experts for the work. Jon was by far the most personable and at no point did I feel like he was “pitching” a high cost solution in lieu of another. My only hesitation in hiring this company was that CSA is an big organization with locations all around the country and I prefer to spend dollars with local contractors. Upon learning more about CSA of Colorado, I found that Jon is in fact a sole proprietor that takes the time to service each customer according to their individual needs. I couldn’t be happier with my decision to hire CSA and would recommend them to anyone looking for a fair priced and professional applied solution.
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Posted 2 years ago
Mark was fantastic - he patiently taught me everything I could possibly need to know about my gas fireplace - from basic maintenance to future options, whether or not a sound was a good sound, as well as some solid safety tips. Really, really great experience. He even took pictures and included them in the invoice for future convenience. 10/10 would use again.
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Posted 2 years ago
We have had excellent experiences with Chimney Pros! The first was an inspection of both a wood burning and gas fireplace when we first bought our house. Since then we've had service and repairs. I really appreciate their commitment to quality and customer service. I highly recommend them!
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Posted 2 years ago
Chimney Pros are consummate professionals and still reasonably priced. They'll put your safety first while still keeping your budget top of mind. They replaced a wood burning stove insert in my wood burning fireplace that was recommended by another broker and installed by a 'professional' that was extremely unsafe and was close to resulting in a fire that could have burned down my entire house. They did an amazing job. They also maintain my fireplace yearly for a fair price (even given discounts to early birds). Can't recommend them highly enough.
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Posted 2 years ago
The Chimney Pros is rated 4.6 based on 332 reviews