“Fantastic service. Mark explained everything and made sure I knew the ins and outs of our fireplace and the scope of the recommended work. We will definitely be using them again.”
“Mark and his team have done an AMAZING job for our family... from the initial due diligence inspections while we were under contract for the purchase of our home to the eventual wood-to-gas fireplace conversion a year ago and the annual inspection thereafter... they have been top notch! Mark's knowledge and friendly personality makes you feel at ease that you are in good hands and your family is safe. WE HIGHLY RECOMMEND CHIMNEY PROS TO ALL OUR FRIENDS AND FAMILY AND FOR ALL YOUR FIREPLACE NEEDS!”
“Chimney pros is a wonderful family owned and ran business. In the years I've worked with them I've spoken to the same receptionist and the same repairman and owner, Mark, has been to my house to service my gas fireplace each year. You won't find a more friendly, responsive fireplace company with better service. They stand by their products too. My fireplace has had issues with the battery unit melting (a manufacturer issue). They built a custom protective unit for me at no cost! No issues since. I actually look forward to my fireplace getting inspected every year!”
“Nat and Kevin were very professional. They did a great job cleaning and showed me before and after pictures. They were in and out under a hour and showed up on time. They even called me
When they were 10 minutes out. It was easy to pay them with their mobile credit card swipe and I look forward to using them again next year . The price was better then the other outfits too.”
“Chimney pros did a great job. I had an issue with my gas fireplace where it would not start. The guys fixed the problem in no time at all. They were punctual, respectful of our house, and were just really nice guys. They were also very reasonably priced. I will absolutely use this company again for my future fireplace needs. They were AWESOME!”
“We had Mark R. out to our house to take a look at the gas fireplace in the basement. It runs off of a remote which takes 9-V batteries and ours was dead, so he ran to a hardware store nearby to pick some up. He also took the time to show me how to disassemble to fireplace and replace the AA batteries for the receiver, which was the underlying issue, so I can check it myself next year.
Mark R. was polite and friendly the entire time and wore a mask both in and outside of our house. He made sure I had all of the information I needed and gave me a few tips for our specific model of fireplace. The company as a whole was very communicative and flexible as well. We'll definitely be using Chimney pros from here on out.
Thanks, Mark!”
“Chimney pros responded quickly and got me scheduled for the next day. Their inspector Nate came out first thing in the morning and did a thorough inspection. He explained to me the issues I would need to deal with and provided instructions/pricing of what such fixed would entail. This was more than enough info to allow me to make an informed decision about my chimney/pizza oven.”
“Mark was very professional and knowledgeable. He was able to determine my gas fireplace problem quickly with his diagnostic tools and order replacement parts using his iPad on the spot. I will absolutely use Chimney pros again and highly recommend them”
“Mark was great! Very nice and walked me through everything he was doing. He also wore his mask without me having to ask him to pull it over his nose and he even removed his shoes with out me asking him (first time that has ever happened when having someone come perform work at our place). Don’t bother calling any other company other than Chimney pros if you need work done on your fireplace.”
“Chimney Pros is a wonderful company to work with! Everyone involved in the repair and install of my wood burning insert did a fantastic job and were extremely polite and communicative. I highly recommend this company!”
“Mark was great! He came and inspected our fireplace as we have a gas insert we had never turned on since buying the home and wanted to make sure everything was ok. Turns out the previous owners had done it completely wrong and using our fireplace as is could burn down our home! Mark did a great job explaining the situation and what our options were going forward. We were so grateful for his expertise and he was so kind, knowledge, and professional! We will definitely use this company in the future when we're ready to make the needed repairs. :)”
“Worked with Chimney Oros last summer to clean up and repair an old gas fireplace. The booking process was so thorough and every step was explained well to me.
At the appointment, our service person was very professional and courteous and respectful of our space. He explained what he was looking at, showed me how to care for it, and even left before/after photos with the receipt.
I was very happy with how thorough and helpful everyone was. Our fireplace has worked beautifully and looks beautiful, too!”
“The entire process was great. Each person we worked with throughout the process was fantastic. It was smooth and we were kept informed from the first phone call until the installation. We love the ease and convenience of the gas fireplace and it looks wonderful.
Mark was terrific to work with on installation day. He went through everything so we understood the remote control. He also answered any questions we had after the installation.”
“This is a great company that will do it right the first time! I highly recommend them. They helped make our remodel work. Our person who was going to build our fire place didn’t understand the safe concerns. This company came in and corrected their plans and fixed our project!”
“I cannot say enough positive things about Mark and the service that they've provided. Very thorough, and generous with his time. He made certain that I felt comfortable with the operation and maintenance of the fireplace, and explained even the smallest of details clearly. It was a great experience dealing with this company from start to finish and I HIGHLY recommend them.”
“I was extremely satisfied with Chimney Sweeps of America. When I asked questions, I felt I received some very valuable information back and would use them again.”
“I randomly selected a chimney sweep service and was very pleased with my selection. Trisha was very nice and professional in confirming the type of service that I needed and although it was originally scheduled in the future, contacted me when there was a cancellation and the technician was in my area. Nate arrived when he said he would, he was professional, clean and respectful of the space and did not rush through the process. He did a great job and even showed me how to light and turn off the insert. I would highly recommend this company.”
“Once again Chimney Pros came through! They arrived on time and worked in pretty cold weather with snow moving in, to repair and replace the chase cap on the chimney. It was a big job but they got it done in about 3 hours, before the snow hit. This company provides great reliable service and complete professionalism. Pat did a great job today! We will continue to be loyal customers!”
“Honesty I couldn’t be happier with the service that Nate and Kevin provided. They were prompt, super personable and professional. They laid out what they saw and kept me updated along the way. They were super communicative and definitely not “pushy salesmen.” They also let me know the issues that they saw and what they recommended fixing, but again there was zero pressure to do it right this moment. They emailed me the quote and then said they would follow up. I will absolutely be calling them about some of the work they recommended and I will make sure to ask for the same crew if possible.”
