“Highly recommend The Duct Specialists We have used them for a three years now. Always the best service. They call to keep you informed on when they will be arriving. Jimmy was especially great. Very pleasant to work with. Did a very thorough and professional job. Explained everything after our service was completed. Great guy. Great Tech. Thank you Jimmy :-)”
“Matt was amazing! Super professional and on time. I love that he explained everything that needed to be fixed in order to make sure I completely understood everything before agreeing to get the work done on my kitchen sink and water heater. Thanks Matt!”
“The entire experience was top notch, from the sales and office people to the install (complete new HVAC system). Victor and his crew were absolutely incredible, I believe they went above and beyond to do their job; they were competent, knowledgeable and very hard working as a complete team. The Duct Specialists may or may not be higher priced than others, but the money I spent on them appears to be well worth it; Thank you Don E.”
“This was my first time working with A#1. My first impression was that they are very respectful of your time when scheduling, arrived on time for appointments, and communicated well in letting you know they were on the way. I worked first with Quincy who came and inspected our old system and he really spent time with me explaining what needed updating and changing. After taking a few days with discuss with my husband, I was able to call Quincy directly and he was able to come out out that morning, take measurements, and walk me thru the installation phase. Later that same day, Frank P. and Robert came out to do my installation. They were clean, respectful, efficient, and walked me thru all their work. Very comfortable with all the team members I worked with and will absolutely work with them in the future.”
“Samantha was very knowledgeable, professional and eager to keep us informed about her findings during her most recent inspection of our A/C system. Very low sales pressure but high on explaining the couple of minor issues we had so we felt Very comfortable having her address them. So many times with other companies one gets the feeling these annual check ups are nothing more than a sales call opportunity for add ones one does not necessarily need. This was a true check up and address issues experience and we will continue to be The Duct Specialists customer.”
“I was having an issue with my AC last week and called The Duct Specialists and they got someone out to my house right away. There was a potential issue with a fix they did on my unit just a couple months ago. They sent out their “swat team” to try and diagnose the problem. Schmitty came out and had it all taken care of. I could not have been more pleased with the service I received from him. He was knowledgeable, courteous, and timely. He had me back up and running in no time. They definitely took care of me and got our house cooled down. I would recommend them to anyone with AC troubles. Thanks so much Schmitty!”
“I had them check my AC system and was very pleased with the tech Cameron H and his prompt timing and information about my system. He went over specs and details which was really nice, good to have a trustworthy person and company for a great price.”
“We have had a great experience usingThe Duct Specialists for our HVAC and heating maintenance. Jamal is very professional and helpful, without being pushy. We will definitely continue to use them!”
“I wanted to give a shout out to The Duct Specialists. They have serviced my home for several years and have always done an amazing job! This week I had my regular bi-annual maintenance on my air conditioner. The technician was Robert Johnson. He did a great job, but he took the time to take photos of some areas of concern with my system. He explained things so thoroughly and helped me to realize I needed to get these parts replaced now, rather than wait for a breakdown this summer when it’s 110 degrees! He then replaced the parts, showed me the old defective parts and then showed me the difference in how the new shiny parts looked. He also explained about a new filter that can be placed directly on the equipment in the attic that will clean the air there and I no longer have to change the filters on the return air vents,”
“The comfort technician Jay was fantastic. He was very helpful, professional, not rude at all, and above all else else patient with us. We took quiet some time to make the decision and bite the bullet; he was never pushy about the landing the job.”
“I was both surprised and pleased to meet my Service Tech Samantha. It pleases me to see a woman pursue a career in a non traditional field. Samantha was very courteous and adhered to the mask and social distancing requirements. Aside from her pleasant demeanor, she was very thorough in determining the problem I had paid for with another Company's Tech just 2 months prior. Though it was more costly today, I am confident she knew what she was doing and gave it her utmost attention. I will definitely ask for her in the fall when it comes time to service my heating unit.”
“Called other companies and was told they don't service Parker County. Called The Duct Specilists, and was put on the schedule immediately. I received an email ahead of the technician's arrival with his photo, what the company vehicle looked like, and a complete company history and specials they were running.
Dane was prompt, professional, extremely cognizant and diligent with COVID safety protocols. He diagnosed the issue, gave us our options, and performed the work authorized quickly and accurately. Our house is so much more comfortable. Yay!!!
I would definitely recommend this company to friend or strangers needing any of their offered services.”
“I called The Duct Specilists on Christmas Eve because my system wouldn’t heat. They got me on the schedule for a repair the same day because I’m a member of their service plan. The Tech, Logan, worked on my system for an hour and then said it was working. There was no charge either for the work or the service call. Logan was cheerful and helpful and even gave my son’s dog a treat. A great guy and one that makes me want to stay with The Duct Specilists”
“Matthew S. was very professional and informative when he came to give me my quote on my upstairs unit. He and the wonderful people at The Duct Specilists went above and beyond in helping me get my unit at a great price. The installers, Hector and Pedro, did an awesome job installing my unit and were very professional and safe. They wore gloves and masks the whole time and cleaned up every area they were in. I am definitely calling on The Duct Specilists for my downstairs unit when the time comes! Thank y'all very much!!”
“I called to have my hvac inspected as my second floor was not cooling properly. My technician, Roy, came and quickly assessed the issue, broke down my options and made me feel confident in my ability to make the best decision for my home and finaces. He went above and beyond to ensure we had some relief by installing a window unit that wasn't correctly set up and informed me he would be available to return for additional services when I am ready to move forward. I will definitely be calling Roy in the future when I am fully able to make the repairs needed.”
“I called to have my hvac inspected as my second floor was not cooling properly. My technician, Roy, came and quickly assessed the issue, broke down my options and made me feel confident in my ability to make the best decision for my home and finaces. He went above and beyond to ensure we had some relief by installing a window unit that wasn't correctly set up and informed me he would be available to return for additional services when I am ready to move forward. I will definitely be calling Roy in the future when I am fully able to make the repairs needed.”
“He actually came by 4 days early, guess they got a last minute opening. Chase was very nice and professional. He checked out the AC unit, explained everything he was doing. Chase showed me the readings on his meter as well.
He was honest, told me what my options were and why. He didn't try to sell me an over sized, top of the line unit. But gave me recommendations based on my needs and what size my old AC is. I would definitely recommend The Duct Specilists , and will use their service again.
Thank you,”
“The technician David came to check our heating system, he was very professional and helpful and found out that our issue was the simple fact that we never initiated natural gas service after recently moving into our new home. His knowledge and honesty saved us a lot of money.”
“They were on time quickly assessed the problem and priced the part needed gave their
Price for repair, I had questions John was patient and answered all my questions also offered other options for our budget and was efficient and professional. Ended up replacing
The builder grade ac with a nicer and more efficient system. Just like to also give the install crew thumbs up did a great job they got right to work were polite and courteous , very respectful of my property and did a outstanding job!! Thanks !!”
