“Crew arived promptly at 9:00 am. They were courteous and professional. They put down canvas in our home so as not to track up the floors. All of the work was performed as the salesman had explained to us, everything appeared to be done with attention to detail. Our system is working great and is almost completely silent. We are very happy and hopefully our electric bills will reflect the high efficiency unit soon.”
“I have been a loyal The Duct Specialists customer for years because of their responsiveness, professionalism, and wonderful staff. Today I had the pleasure of meeting David who came to do my annual heating service. He is a ray of sunshine. He and his trainee Daniel were professional, kind, quick and informative. He tested all of my equipment, cleaned compressor, changed filter and replaced a part. I would recommend him and The Duct Specialists without hesitation for all HVAC needs. Thank you!!”
“My compressor went out after 7 years of having my unit. Danny came out and was a huge help in making sure my warranty was honored and very quickly got us back into the cold air. They replaced the whole unit and didn’t cost me a thing. Thank you Danny! That is a sign of a great company, I will only use The Duct Specialists going forward.”
“Great job!
This is the second time I have usedThe Duct Specialists — once to install a new water heater and this time to service my A/C. They are very professional and friendly and do a really good job. The technician who serviced my A/C unit (Andy V.) the other day was very helpful and explained everything in detail. He was also very quick and efficient and got everything up and running in a very short time. I feel confident in using this company ... give them a call!”
“We have been extremely satisfied with The Duct Specialists since our first phone call. Their customer service has been outstanding. We have recommended the company multiple times. It’s been hard to expect everyone to keep being so helpful and nice.
However, the last technician stood out even more than all the others. Corey White took the time to listen to what we were telling him, came up with a solution, and made several adjustments to our system. He took the time to show us several features about our fancy thermostat. Turns out there were settings we didn’t know about that were causing most of my issues.
We have Corey’s card on the fridge and will request him from now on.”
“Clinton was very pleasant, knowledgeable and professional. I have confidence in The Duct Specialists for my AC/ Heating and electrical work. I believe I will also soon use their plumbing services.”
“his was the most professional group we've ever had the pleasure of doing business with.
They arrived on time, ready to work.
The electrician arrived prior and completed his part in time for the installers.
Joe and Terry were very competent, completing install sooner than I'd thought possible. They explained the system and it's operation, even installed our own Nest thermostat.
We can't say enough about this company.
A special thanks to Michael Whitten for speedy delivery and follow up.
We will be referring to all our friends and business contacts.”
“Matt. B performed a level 2 ducts cleaning at our house. He was excellent. He showed us our equipment ,explain some stuff to us, and most time a step by step of what he's doing. Most of all, He respect our home. He didn't cut corners. He did a thorough cleaning. He's very good at what he does. I will use The Duct Specialists again all cos of him and Michael. Michael was the guy that came to give us an estimate. He wasn't trying to sell me stuff or push any service to me. He was very nice too and knowledgeable at what he does .
Both guys had me sold. I'm thinking of signing up for the family plan. Now this is our first time of using this company. Hopefully they continue to provide the best and honest service they had just perform for us.”
“Our tech, Juan was extremely knowledgeable, friendly, and expedient through the whole process of troubleshooting our furnace issue..
I would definitely recommend The Duct Specialists to anyone in need of AC/Heat servicing. They take care of their customers....”
“This might not pertain to the air business but I wanted to leave a kind review for a gentleman by the name of Danny. My tire blew out this afternoon and he kindly decided to turn around on the next exit off of 820 just to offer his assistance. He asked if he could help change my tire. With this heat I very much appreciated that he decided to offer his help. Thank you Danny for being so kind and taking your time to offer your help. Just shows how professional you are on and off the clock. Thank you The Duct Specialists for having amazing employees like Danny representing your business and being part of your team.”
“Very happy with The Duct Specialists. We did a lot of research into companies, products, sales, installation and service. Shout out to Patrick Castleberry in sales for all the time he spent with us designing the best system for our home, to Jose Del Cid for after installation fine tuning and problem solving and to Norbert Rodriguez for his technical expertise to overcome a complex problem. Highly recommend The Duct Specialists - they are sincerely a 5-star company!!”
“Casey C was our technician for a routine maintenance check today. I would like to compliment in having this gentleman on their service team as well as Casey himself. Casey was amazingly professional, informative but not overbearing, easy to discuss things with and answered all my questions, provided options to work within our budget. No big sale for Casey today, but he is a perfect example of why we choose to give this company our hard earned money when we are in need of their services. Thank you The Duct Specialists and thank you, Casey. It was a pleasure meeting you.”
“The technician Roy came out earlier than expected and was very informative with all options. He was clearly very experienced and gave me enough info and options to make a decision. I am happy with the service and signed up for a membership.”
“Vickie was fantastic! walked us through the total process explaining in detail what we needed for the most efficient and best air quality for our home. We replaced two AC units and two furnaces. The work was done very professionally and on time.
Thanks,”
“Comfort technician, Steve Bustos was a huge help when my heater stopped working in 40° weather! He was quick to show up after my initial call and was very helpful. It took him less than 15 minutes to diagnose the problem and fix it. He was polite, friendly and very professional. I highly recommend using The Duct Specialists and ask for Steve!”
“We had Bo A. come out to our house twice in the past couple weeks to address our AC needs and he was excellent! Not only did he service all of our issues completely, he was responsive in between visits which was crucial. All pricing and timing issues were transparent and easy to navigate. Thank you Bo and the rest of theThe Duct Specialists Team!!!”
“I called The Duct Specialists and a senior tech Roy Ferrusca came out and educated me on my options. I signed up for a membership because it is extremely advantageous. While we cannot replace at this time. He helped my wife and I stay cooling by getting our refrigerant levels up to par until we can figure out a game plan. I am very grateful for their service,understanding and compassion as dealing with the Texas heat is no joke. Thank you The Duct Specialists and Roy for being there for us..”
“I've been using The Duct Specialists for many years. They keep my equipment running, show up when they say they will and overall have done a great job maintaining my AC at two different properties. I wish all service companies maintained this high a standard for service. Highly recommend!”
“I had a great experience with Duct Specialists. I was far from an easy customer needing a 40ft ladder and rescheduling my appointment multiple times due our townhomes getting a new roof put on. accommodated me each time. The technicians Sam Andrei and Zach N were especially fantastic. They showed up and were extremely friendly and professional. They were able to get the 40ft ladder up on my unit with no problems and quickly serviced my units. They seem to be running better than ever. I will definitely be using A#1 Air for my annual heating and cooling services in the future.”
“Love A#1 Air have used them for over 10yrs when ever there is a need! THEY Rock, We just had Roy install dampness to help cool 2 rooms that needed more air flow he was in and out in 30 min! Super friendly and very very helpful. I would recommend Roy and The Duct Specialists air any day!”
