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Home Services Direct Reviews

1.4 Rating 42 Reviews
10 %
of reviewers recommend Home Services Direct
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Anonymous
Anonymous  // 01/01/2019
This company are a disgrace taking more money than required they are a con and a scam pretty much the lowest ofthe low,198 for 5 mins work..I expect they will shut up shop and start up again under a new name,I am contacting trading g standards!Don't go near these despicable people,
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Posted 7 months ago
This company appears to have suddenly disappeared now - along with my £711 😤
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Posted 7 months ago
I have been overcharged Should have been 84 plus vat,they have taken 198,Iam a pensioner ,and this is a great shock,I have informed ny bank.Wont answer the phone and put you on hold for ages andnever comeback con artists.
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Posted 7 months ago
They have taken £711.60 from my bank without informing me and for no reason. I don’t know what I’m going to do 😞 I’m 75 and cannot afford it. Don’t know what to do next.
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Posted 7 months ago
Avoid avoid avoid wish I had read all the reviews took £118.80 for a call out then £360 to prepare the freezer which is still not working. Rang the office wanted to charge call out fee again spoke to Lois and all he did was laugh at the situation. Called the engineer called Davido he refused to come out and kept making excuses I can't express how much you should not use these cowboys
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Posted 7 months ago
0 star review !! This company takes your money without saying its not refundable. They are scammers, no work man shown up. Only by chance I rang him, he says he isn't even associated with this company and he has given him bad name with customers.. Stay away. They will get what's coming to them. Have been reported to trading standards.
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Posted 7 months ago
Rated 1 out of 5 stars THIS COMPANY IS AN ABSOLUTE DESPICABLE DISGUSTING SHAM THIS COMPANY IS AN ABSOLUTE SHAM. DO NOT EVEN CONSIDER USING THEM. FIRSTLY YOU WILL BE CHARGED £75 FOR CONTACTING THEM PLUS VAT, THAT'S £90. THEN YOU HAVE A CALL FROM A WORKMAN OF WHATEVER ILK, IN OUR CASE THAT WAS A FURTHER A FURTHER £65 AND THEY HAVEN'T EVEN STARTED THE JOB YET BUT YOU WILL GET A TIME, SOME JOKE THAT IS BECAUSE NOONE WILL TURN UP. OUR JOB WAS TO FIX THE HOT WATER ON OUR HEATING SYSTEM. WE HAVE MANAGED TO AGREE SOME OF OUR MONEY BACK. THIS IS ABSOLUTELY SCANDALOUS. WITH TIMES AS DIFFICULT AS THEY ARE CURRENTLY WE DON'T NEED THIS. JUST LOOK AT THE REVIEWS FROM OTHERS - 1 STAR AND IF I COULD GIVE MINUS STARS I WOULD FOR DEFINITELY. COMPANIES LIKE THIS SHOULD BE PUT OUT OF BUSINESS. THEY HAVE NO REASON TO EXIST, MANY OF THE REVIEWS ALREADY ARE DESPICABLE SO TAKE NOTE, DON'T USE THEM!!!!!!!!!!!!!!!!!!!!!!!! Date of experience: 18 April 2024
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Posted 7 months ago
Didn't turn up when arranged...no call to apologise...had to keep ringing to try and contact them. Eventually call was answered and was told he was on a call but would ring back. Guess what...he never did!! I could go on but needless to say, we've found someone else.
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Posted 8 months ago
Total ripoff was told it was £62 plus vat for 30mlns plumber was here for 15mins and was charged £156 don't use them
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Posted 8 months ago
Avoid avoid avoid. These guys are an absolute rip-off. They offer you 10% discount and a no callout charge but they failed to tell you. They go there to diagnose the problem and charge you £135 and come back the following day to rectify the problem and charge a further £205 I don’t mind paying, but I do not like being ripped off 😡
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Posted 8 months ago
Avoid avoid avoid. These guys are an absolute rip-off. They offer you 10% discount and a no callout charge but they failed to tell you. They go there to diagnose the problem and charge you £135 and come back the following day to rectify the problem and charge a further £205 I don’t mind paying, but I do not like being ripped off 😡
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Posted 8 months ago
A local handyman tried to help with rehanging our shower doors; failed, and was reluctant to take £12 for his time. We need the professionals! I was away, so my son called "Local Plumbers" for help with the doors. No rush, can call when convenient. Pleasant guy came, worked with my son's help for 30/40 minutes, sadly without success. Billed for £150...after a vehement phone protest, a discount of 50% was offered. My contact was a letter repeating a "discount" to £75; and threatening proceedings. No call out charge claimed. Paid reluctantly to avoid further stress. So, almost a week of my pension for an abortive result. The rate given for plumbers is £40/£60. Nice work, if you can get it.
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Posted 8 months ago
DO NOT USE!!! 'Mr Smith', Derbyshire - what a con artist!! Charged £60 for 2 tap glands and the most basic WICKES toilet seat. Left a mess and charged over £500 for less than 3 hours work! My worry is the elderly people who can't afford to get ripped off by unscrupulous people like this!! SHAME ON YOU!! Hope you are exposed to protect the helpless!
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Posted 10 months ago
Charged me £60 just to recommend me a Google result. The engineer that came said they cold called him, he'd never heard of them before and they tried to persuade him to scam me and split the profits.
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Posted 10 months ago
Don't touch this company. Bunch of cowboys. Had a problem with the dishwasher paid £176 problem re- occurred next day no engineer has shown up on 2 rearranged appointments
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Posted 11 months ago
The mechanism for raising and lowering the plug in my wash basin was not working. The plumber replaced the plug and said everything was ok. I was charged a total of £180 for 15 mins work. The plug was the incorrect size and the mechanism still did not work. I got someone else in who just tightened up a bolt and the problem was fixed. He did not charge me as it only took 5 mins.What poor service.
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Posted 11 months ago
Scam company just charged me £150 for an 18 minute visit only to tell me I needed a boiler engineer which I thought I was getting anyway. They should never be allowed to trade
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Posted 1 year ago
Total scam artists. Do not give them a deposit!!!!!!!
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Posted 1 year ago
DO NOT GO ANYWHERE NEAR THIS COMPANY. What an absolutely disgraceful way to behave in the way they do - they take your money (£80+) and then fob you off with daily calls cancelling your booking and moving it to the next day. What a scam.
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Posted 1 year ago
omg do not touch this company They scam you for £60 , saying they will organise a plumber…. no plumber,they lie and put convincing music in the background saying they respond to all call outs within 1 hour i am going to try and contact every platform they are advertising through i feel so stupid i have been conned i hope they have something rotten happen to them!!
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Posted 1 year ago
Home Services Direct is rated 1.4 based on 42 reviews