Trainline Reviews

1.2 Rating 565 Reviews

4 %

of reviewers recommend Trainline

1.2

Based on 565 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Customer Service

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How is accuracy and good condition of items delivered by Trainline?

(4 weeks ago)

Greater than 75% of reviewers feedback is Trainline delivered accurate and undamaged order.

(4 weeks ago)