Trainline Reviews

1.2 Rating 565 Reviews

4 %

of reviewers recommend Trainline

1.2

Based on 565 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Trainline returns process?

(4 weeks ago)

Greater than 89% of reviewers feedback is Trainline returns process could be better.

(4 weeks ago)