Thompson-Morgan Reviews

1.4 Rating 585 Reviews

8 %

of reviewers recommend Thompson-Morgan

1.4

Based on 585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 22%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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Phone:

01473 695235

How does Thompson-Morgan deliver?

Helpful Report

(4 months ago)

Thompson-Morgan delivers items by Courier and Postal Service.

Helpful Report

(4 months ago)

45.45%

Industry Average

“ For an order which took over 10 days despite being confirmed on the order as next day dispatch, they have failed on quality, packaging and delivery time. ”

- JA

“ Disgraceful company. Order of plant in stock placed. After 1 week they delayed delivery for 7 months!!! Refused to refund ”

- Gemma K

“ After three weeks waiting for delivery, chased it up, Thompson and Morgan referred me back to Wowcher who referred me back to Thompson and Morgan, who stated that they had no record of my order so referred back to Wowcher. ”

- MISS R ARLOFF

Thompson-Morgan Reviews

Delivery - Slow