Thompson-Morgan Reviews

1.4 Rating 585 Reviews

8 %

of reviewers recommend Thompson-Morgan

1.4

Based on 585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 22%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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Phone:

01473 695235

How quickly does Thompson-Morgan resolve customer queries?

Helpful Report

(4 months ago)

Greater than 84% of reviewers feedback is Thompson-Morgan takes over a week to resolve customer queries.

Helpful Report

(4 months ago)

63.64%

Industry Average

“ There is no customer service at Thomson and Morgan at present. ”

- Anonymous

“ Ordered for second time from here first time variety of seeds which are starting to show which is positive, nothing from others but might be a bit too early. Pleased with what I received. Ordered bedding plugs told 21 days but first lot came within 6days. Very impressed with service. ”

- Anonymous

“ Excellent product. Excellent service. Would recommend. ”

- Anonymous

Thompson-Morgan Reviews

Customer Service - Average