TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“I was able to do a search for a tour of Sicily and there was information on the available dates, prices, itinerary and other things I wanted to know.”

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Posted 4 years ago

“Very easy to book our tour to Egypt!”

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Posted 4 years ago

“The TourRadar site is easy to use, the booking experience was great. Easy to follow instructions and great options for paying. I recommend TourRadar!”

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Posted 4 years ago

“I had a lot of questions before we booked our tour. They answered them all and were very friendly. Booking was easy and we got a confirmation within the 48 hours.”

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Posted 4 years ago

“Fast and efficient. Very good booking site.”

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Posted 4 years ago

“Found the booking application easy to follow & navigate through.”

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Posted 4 years ago

“Impressive and easy to understand. The staff also treats us well with polite answers.”

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Posted 4 years ago

“Dry helpful in every way”

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Posted 4 years ago

“I cannot fault the service I received from Tour Radar. I found the website easy to use. My only comment on the advertising is the details about numbers on the tour. In my case 15 maximum, 8 spaces left which implied 7 were on the tour. In the event mine was the only booking. I had telephone contact prior to the booking and booked over the phone. This service was excellent. Unfortunately during and after the tour there were issues I took up with the operator regarding unsatisfactory elements of the trip. The customer support service I received from Tour Radar was very supportive. An understanding of the points I made was achieved straight away. The communication was clear and efficient and they acted very effectively as a mediator between myself and the operator. I would definitely recommend and book again through Tour Radar.”

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Posted 4 years ago

“Really easy to use. I could easily compare trips to find the right one for me.”

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Posted 4 years ago

“Very easy to book and response was very quick”

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Posted 4 years ago

“Very easy to find tours from multiple tour operators.”

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Posted 4 years ago

“Very easy to book”

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Posted 4 years ago

“I've used TourRadar to find my last three tours as they bring all the best tours from most companies into one place making it easy to find what you are looking for”

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Posted 4 years ago

“Booked on a Sunday afternoon and booking was confirmed next business day. Great booking experience! Thank you!”

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Posted 4 years ago

“I appreciate being able to book multiple spots, for myself and my friends, and also having options for when I pay!”

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Posted 4 years ago

“The one thing we hate is that the operator of the tour is NOT allowed to accept our credit cards for the monies that you want to collect for the extra sites and meals, etc. It is the most annoying thing to try and find a bank in the Country you are in that will give you a hand. Then most times you take too much money home and have to get rid of it all over again. We think you could do 100% better in that department. Also, sometimes we want a little extra time...and we have to be kept on a strict routine. It is hard when you are older. The last is that you will NOT allow the physical disabilities that we get in older years and so NO wheelchairs are allowed...and yet there is a person with us to push it, and help us along. We need to be INCLUDED, not EXCLUDED!!! This last complaint is the worst.”

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Posted 4 years ago

Hello Cathy, Thank you for leaving a review about your booking experience with TourRadar. We regret to hear that you have concerns with the tour operator. Most optional extras will be paid to the tour guide in cash as this will need to be paid straight to the local services. We would recommend that you have a look at the optional extras before you depart to help determine how much cash to bring with you. The benefit of group touring is that you have the tour guide available to assist you with any support you need. We can see that you have asked on your booking conversation page if a wheelchair is allowed, and we have yet advise if this will be ok. We will get in touch with the tour operator to confirm this for you. We will shortly reach out directly to go over your concerns about your trip and any further feedback you have. Kind Regards, The TourRadar Team

Posted 4 years ago

“TourRadar were excellent. They responded to my online query via the chat function on their website immediately and processed my booking very promptly. Great Service!”

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Posted 4 years ago

“Easy to use, quick, good response”

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Posted 4 years ago

“Booking was seamless. All inquiries answered clearly and promptly. Recommend.”

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Posted 4 years ago

TourRadar is rated 4.5 based on 6,721 reviews