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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Shaun
Verified Buyer
“TourRadar are "simply the best". They are prompt in their correspondences with clients, requesting specific information and then providing you with everything you need to know and then more. Due to this "abnormal" time we find ourselves in, TourRadar went above and beyond what would be expected to accommodate my request for an eleven day tour of Armenia. Magnificent, and we haven't even started our tour yet...”
Helpful Report
Posted 3 years ago
Frank
Verified Buyer
“Having trouble finding it inery & insurance”
Helpful Report
Posted 3 years ago
Ann
Verified Buyer
“Really helpful and friendly staff. Would recommend this company.”
Helpful Report
Posted 3 years ago
Christina M
Verified Buyer
“Booking process was great. Responses were quick. All of my questions were answered and requests customized and accomodated.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great back and forth through the messaging app! Only bummer was no options on the travel insurance for "cancel for any reason".”
Helpful Report
Posted 3 years ago
Joycelyn
Verified Buyer
“Website is easy to follow. Questions are answered promptly.”
Helpful Report
Posted 3 years ago
Debra
Verified Buyer
“Tour Radar representative was very helpful in making changes to my travel plans.”
Helpful Report
Posted 3 years ago
Hilary
Verified Buyer
“Booking was easy. Paying was mega difficult. In the end I had to go to my bank and have them do it for me.”
Helpful Report
Posted 3 years ago
Dixon
Verified Buyer
“TourRadar personnel have been very helpful and accommodating. We are now able to receive alerts and print all the information we wanted.”
Helpful Report
Posted 3 years ago
Chrysti
Verified Buyer
“Super easy with PayPal checkout”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great attention from Trip500… Batool help us with all the questions and doubts we had. Tour Radar easy to use and have a lot of choices !!”
Helpful Report
Posted 3 years ago
Hipolito
Verified Buyer
“Nina was very helpful and answered all the questions. It was very professional.”
Helpful Report
Posted 3 years ago
Selina
Verified Buyer
“it was so easy and understanding to book on the website and I am so happy to do it by myself without family help.”
Helpful Report
Posted 3 years ago
Brenda
Verified Buyer
“I am pleased to say that booking with TourRadae has been very pleasant. every thing went smoothly when booking our tour. Thank you for a great experience.”
Helpful Report
Posted 3 years ago
Terence
Verified Buyer
“Nothing special the tour had all the places we wanted to go to but looking for more details, on additional trips or side trips.”
Helpful Report
Posted 3 years ago
Keryn
Verified Buyer
“The experience was good However I paid a deposit and then was meant to be paying fortnightly to pay off the trip that hasn’t happened going I’m still in the system For the dates I’ve requested”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Worst experience ever. Highly DO NOT Recommend”
Helpful Report
Posted 3 years ago
Hi there, We appreciate you taking time to leave us a review. It's very disheartening to know you were not satisfied with your booking experience, our Customer Relations team will look into this further and reach out to you directly. Best Regards The TourRadar Team
Posted 3 years ago
John
Verified Buyer
“Tour Radar have a very easy site to use, offering huge amounts of information on many hundreds of trips, with many, many different company's. Of equal importance is that you can phone them and talk through the various options and ad ons.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Your system has so much security for online booking that it was impossible to book online and I had to do this over the phone”
Helpful Report
Posted 3 years ago
Hey there, Thank you for taking the time to leave a review! When it comes to online bookings, the EU has made 3D Secure registration mandatory. This is an extra security step that has been implemented for your protection. Because of this, we have noticed an increase in "Failed Payments". However, our Customer Support team is here 24/7 to make sure the tour is booked! We have no doubt you’ll have a great time on your tour, and remember if there is anything we here at TourRadar can help you with, we are available by phone and online chat 24/7. Happy Travels, The TourRadar Team
Posted 3 years ago
Kiri
Verified Buyer
“So simple to book. The description of the trip was pretty comprehensive so we were happy to book. It took / days for the trip to be confirmed but that was made clear at the time. We were contacted almost immediately after confirmation and were easily able to ask questions”
Helpful Report
Posted 3 years ago
TourRadar is rated 4.6 based on 6,711 reviews
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