TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.55

4.6 Rating 6,712 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.6

Based on 6,712 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

TourRadar 5 star review on 14th November 2023

JOSE

Anonymous

Anonymous // 01/01/2019

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English

“Easy to follow instructions and description of the upcoming tour.”

Helpful Report

Posted 5 years ago

“I phoned several times. People were lovely - informative and patient.”

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Posted 5 years ago

“The price on Tourradar is keep on changing every day. Normally it changes during the noon time. There is no certainty about the frequent change. I was interested in a tour, but hesitate to book before I could confirm my ticket, but during the 3 days, the rate of this tour changed 4 times ( From Friday - Monday). So I give up booking via Tourradar, better book direct with the tour operator.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to review TourRadar. TourRadar works with over 2,000 different tour operators with 37,000 tours worldwide to bring you the biggest selection of scheduled, multi-city group tours. Each tour operator sets the pricing for each of their tours. For this reason, TourRadar cannot predict or change the pricing. The price is always subject to change and can change on a daily basis. Waiting for a price drop has you running the risk of missing out on your place on your prefered departure date due to availability, which is not dissimilar to the airline industry. Our customer support team is available 24/7 to confirm tour details and pricing if there is ever any uncertainty. A member of the customer support team will directly reach out to you to discuss your review and provide further assistance. Regards, The TourRadar Team

Posted 5 years ago

“Very impressive. Tour Radar first of all offers you a huge range of tours from a huge range of operators, big and small. You can filter these down by location, cost, duration, type and even appropriate age range. But they do more. When my tour operator didn't respond they chased them up, twice!”

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Posted 5 years ago

“Although previously unknown to me, I am very pleased to recommend Tourradar. I have been impressed by their prompt and professional answers to all my questions. Also, all the information was clear and left no doubt. I am very pleased having discovered this company and I will certainly keep them in mind for future travels.”

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Posted 5 years ago

“Great company”

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Posted 5 years ago

“Just booked my first trip with TourRadar. Right away I was impressed with the ease of navigating their sites. I searched many other UK tours online and this was the only one that offered what we were looking for. Everything is so well defined and any questions I had were answered extremely promptly and thoroughly. When it came time to book I really felt I had made the best decision and can not wait to go on our trip of a lifetime. So far so good!”

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Posted 5 years ago

“As a web professional (programming and some design) the TourRadar website is very well organized to allow for straightforward access to information. I was ablke to find my desired tour characteristics and answers to my questions (such as travel insurance availability).”

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Posted 5 years ago

“Very easy and very quick. Easy to chat with Tour Radar agents.”

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Posted 5 years ago

“Very convenient tools with so many options”

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Posted 5 years ago

“Excellent web site. Easy to choose the right holiday for the budget you have. Also selecting the age group appropriate.”

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Posted 5 years ago

Hi Jeremy, Thank you for taking the time to review TourRadar! We are happy to hear you have found our website and booking system easy to use. We appreciate the positive feedback about our tour filtering tool. As you've mentioned, our filters are a great way to show suitable tours with a specific budget and age group. Thank you for choosing TourRadar! Best regards, The TourRadar Team

Posted 5 years ago

“Extremely easy to book on line & staff very helpful when I phoned to ask a few questions.”

Helpful Report

Posted 5 years ago

Hi Susan, Thank you for leaving a positive review! We appreciate your feedback and are happy to hear you have found our online booking system easy to use. Our customer support team have enjoyed assisting you with your booking, and look forward to continuing to provide assistance. Thank you for choosing TourRadar. Kind regards, The TourRadar Team

Posted 5 years ago

“Easy to book, but it is not possible to order pre/post accommodation and airport transfer, the link does not work. Further, there is no information that the price does not include extra costs for hotels. brgds Andre”

Helpful Report

Posted 5 years ago

“We had all the information available to make a decission wheather we would like to participate or not. Once we decided the booking process was easy and effective and we got confirmation in a very short period of time.”

Helpful Report

Posted 5 years ago

Hi Jarries, Thank you for your positive review! We have enjoyed assisting you to find and book a fantastic tour! We are glad to hear you like our easy and effective booking process. We hope you enjoy the tour and we look forward to continuing to assist you with your travel plans. Best regards, The TourRadar Team

Posted 5 years ago

“Absolutely fantastic company to deal with. Super helpful, friendly, reliable and organized. We had 22 days in India and our wonderful agent Sanjeev organized everything for us and made our journey really special. We highly recommend this company!”

Helpful Report

Posted 5 years ago

Hi Jacqui and Kelsi, Thank you for your positive review! We truly appreciate the feedback. We pride ourselves on sending passengers on life-enriching travel experiences. We are so glad to hear you enjoyed the fantastic tour and our booking system. Thank you for choosing TourRadar and we hope to assist you with your future travel plans! Best regards, The TourRadar Team

Posted 5 years ago

“Made it easy to compare lots of tours. Only negative was that once I booked the tour company replied that there was a surcharge for the date I selected, increasing the price about 10%.”

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Posted 5 years ago

“Excellent service.. queries were answered quickly... will definitely use their services again.”

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Posted 5 years ago

Hi there, Thank you for taking the time to review TourRadar. We are glad to hear you have enjoyed our customer support service. We look forward to sending you on a life-enriching travel experience! Thank you for choosing TourRadar! Best regards, The TourRadar Team

Posted 5 years ago

“ITS ALL GOOD”

Helpful Report

Posted 5 years ago

“I had been in contact with TourRadar for quite sometime, asking a lot of questions, before I made my bookings. They were very accomodating and quick in answering my inquiries. And finally, when I made my booking, I was able to finish it just a few minutes. It was hassle-free. They will even accept payments that is convenient to you.”

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Posted 5 years ago

“Very easy to book a tour here and always have good deals, thank you.”

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Posted 5 years ago

TourRadar is rated 4.6 based on 6,712 reviews