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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Bee
Verified Buyer
“Overall the booking was easy, except for the confusion about the First, Middle & Last name, as usually Chinese do not have middle name. The other confusion was about the booking of the arrival & departure transfer, I did not understand that the booking goes by per car booking instead of per person. Luckily the Tourradar staff emailed me to inform, thanks for the good service. I have chatted with a Tourradar staff, Jarrad prior my booking, he was friendly and responsive towards my queries. The tour filters are well thought of, it helped me to narrow my search effectively.”
Helpful Report
Posted 5 years ago
Hello Bee, Thank you for your valuable feedback! We've taken the points you've raised on board and are committed to continuously improving your booking experience. We're delighted to hear you've enjoyed using the site to search for your perfect tour and that you found our Travel Experts helpful in assisting with your travel plans. Wishing you an unforgettable trip! The TourRadar Team
Posted 5 years ago
Tam
Verified Buyer
“Tourradar provides many choices and options for numerous travel destinations. I'm a budget Traveller and I find some of the best deals. 👍”
Helpful Report
Posted 5 years ago
Catherine
Verified Buyer
“Very quick to reply with great answers to my questions.when I've booked with you I always get email a few minutes later I love this site”
Helpful Report
Posted 5 years ago
Sharon
Verified Buyer
“everyone that I spoke to was very polite and helpful. they answered all my questions and Michael was able to co-ordinate with another cruise that we have booked with you. I highly recommend your company to our friends. thank you Sharon Spooner”
Helpful Report
Posted 5 years ago
John
Verified Buyer
“They provide many different tours and spell out the day to day itineraries for each. This allowed for great comparisons and we were able to zero in on what worked best for us.”
Helpful Report
Posted 5 years ago
Karen
Verified Buyer
“Booking was easy - Confirmation was received shortly after - and then Customer Service was great!”
Helpful Report
Posted 5 years ago
Abhishek
Verified Buyer
“The booking process was straightforward and clear. Whatever queries I had were already explained.”
Helpful Report
Posted 5 years ago
Bridget
Verified Buyer
“TourRadar shows a lot of various trips. It is not always clear what the differences are, so make sure you check out all of the pages. Then open the various trips to compare each. Overall, I had fun exploring the tours and finally selecting one that met my criteria and timing.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“This is my second tour with TourRadar. I had just one question regarding the process of getting a Russian Visa. The question was answered promptly.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The process is fast ,and the staff is good.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Alana was the 1st to assist when i rang enquiring about the Belgrade to Zagreb Tour, shes very polite and helpful in providing the answers to my initial questions. Mirjana handled the confirmation of the booking and very prompt in replying to all my queries. Shes very efficient and helpful. I like the travel documents its set up clearly and organised.”
Helpful Report
Posted 5 years ago
Mary
Verified Buyer
“This is the first time I have used TourRadar. My questions were answered promptly and I was able to book my cruise with no difficulty at all.”
Helpful Report
Posted 5 years ago
Mia
Verified Buyer
“Booking a tour with TourRadar couldn't be easier! I was impressed by the excellent quality of service, receiving responses to my queries within a matter of minutes. And the deals are wonderful too! Thanks TourRadar :)”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very easy to book! Simple to communicate with the local agency.”
Helpful Report
Posted 5 years ago
Peter
Verified Buyer
“Quick responses. Good knowledge of tours. Would appreciate having a single contact person.”
Helpful Report
Posted 5 years ago
Barry
Verified Buyer
“Tour itinerary spelled out well. How to book very easy. Documents for trip easy to obtain and submit.”
Helpful Report
Posted 5 years ago
Gregory
Verified Buyer
“easy to navigate, good follow up.”
Helpful Report
Posted 5 years ago
Monty
Verified Buyer
“Good selection and prices.”
Helpful Report
Posted 5 years ago
Flavia
Verified Buyer
“excellent collaboration”
Helpful Report
Posted 5 years ago
Marcia
Verified Buyer
“My booking experience was quick and easy. The tour company was very responsive in confirming my reservation and obtaining my flight arrangements.”
Helpful Report
Posted 5 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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