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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Esther
Verified Buyer
“Great website and very easy booking process ... all questions were answered promptly 👍”
Helpful Report
Posted 4 years ago
Julie
Verified Buyer
“Very easy to book. I had a few questions and each was dealt with and answered promptly. Booked as soon as I felt happy with everything.”
Helpful Report
Posted 4 years ago
LIEZL
Verified Buyer
“The booking was so easy and response very quick.. They explain everything very clearly.. Tour raddar is hastle free..”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Seems like great value for money. Haven't travelled yet so hope it lives up to expectation. So far communication is good and very easy to book and pay.”
Helpful Report
Posted 4 years ago
Laurence
Verified Buyer
“very easy reasonably priced trips to out of the way locations”
Helpful Report
Posted 4 years ago
Steven
Verified Buyer
“I've used TourRadar before so a lot of my information was already on file, which made the quick and easy booking process even faster. It took just a couple of minutes to confirm my booking. I was offered the choice of paying everything at once or in installments, with no added fees or interest, which I can't recall was available with past bookings. There was a sale on the trip I booked and I'd earned credits from previous bookings, which were applied to this one. I was also instantly notified about how many credits I earned for this booking which can be applied to future ones.”
Helpful Report
Posted 4 years ago
Roslyn
Verified Buyer
“It was simple”
Helpful Report
Posted 4 years ago
SANJAY
Verified Buyer
“Super experience.......Sara was very helpful in answering my doubts.....”
Helpful Report
Posted 4 years ago
Mary
Verified Buyer
“Very helpful. The hold option worked.perfectly”
Helpful Report
Posted 4 years ago
Cathy
Verified Buyer
“The booking experience was quick and easy!”
Helpful Report
Posted 4 years ago
Graeme
Verified Buyer
“Easy to do only problem was whether to put names as per passport or everyday use. Enquired about it later but have had no response so far .Did make this mistake with an airline once and it got expensive . We were given discounts (appreciated ) but pay by dates varied hope it is fully discounted on final payment. Looking forward to the holiday with wife and friends .”
Helpful Report
Posted 4 years ago
Tamara
Verified Buyer
“Booking was very easy and every time I had a question it was it answered immediately.”
Helpful Report
Posted 4 years ago
Lynette S
Verified Buyer
“Omg so easy and so helpful reply’s back really quickly Can’t wait for my trip to Egypt”
Helpful Report
Posted 4 years ago
Jaimini
Verified Buyer
“I booked my Europe tour with Tour Radar very fist time. I am amazed that price don’t change by end of booking as usually it’s always happen in other website. Also all my questions answered very promptly. I am sure, for my all next vacation I will book through Tour Radar. Thank you team.”
Helpful Report
Posted 4 years ago
Helen
Verified Buyer
“Booked over the phone the people I spoke with were very pleasant. Diogo was very helpful in getting answers to my questions.”
Helpful Report
Posted 4 years ago
Shubhada
Verified Buyer
“it is too early to comment . I prefer to wait till my tour is over .”
Helpful Report
Posted 4 years ago
Markus
Verified Buyer
“I really enjoyed the whole customer journey, great UX! Everything worked out as expected. Only one little remark: when I reviewed the cancellation fees during check-out, I noticed that your terms differ from the terms of the operation (you ask for a higher down payment and offer a shorter cancellation window). Not a big deal, but I am sure you want to avoid any friction during check-out ;-) BR Markus”
Helpful Report
Posted 4 years ago
DAVID
Verified Buyer
“VERY GOOD EXPERIENCE. DESPITE CHANGING MY MIND ON A NUMBER OF OCCASIONS THE STAFF WERE PATIENT AND UNDERSTANDING.”
Helpful Report
Posted 4 years ago
Hi David, We are thrilled to hear that you are having a great experience with TourRadar! We think getting out there and travelling is a pretty big deal and will always understand that it can take time to make up your mind about a tour. Whether you're ready to book now or need further information or suggestions before booking, we will be more than happy to assist! Whenever you need us, we are here to help, 24/7. Best regards, The TourRadar Team
Posted 4 years ago
Valerie
Verified Buyer
“TourRadar's system of booking online is easy enough. Some aspects of planning ahead for a holiday can be stressful, but this company is always ready to answer questions and explain things, which is valuable to me.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Easy to book and pretty transparent with regard to Tour Operator and how to contact them.”
Helpful Report
Posted 4 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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