Transform Reviews

Name: Transform
Address: 192 Altrincham Road,, Manchester,
Rating: 3.83

3.8 Rating 783 Reviews

69 %

of reviewers recommend Transform

3.8

Based on 783 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

About Transform:

At Transform we've been helping patients
for almost 40 years. A combination of
expert surgeons, dedicated cosmetic
surgery hospitals, comprehensive
aftercare and caring committed
staff sets us apart from other providers.

Visit Website

Phone:

0800 655 6406

Email:

Marketing.Team@transform.co.uk

Location:

192 Altrincham Road,
Manchester,
M22 4RZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service would recommend to everyone xxx”

Helpful Report

Posted 8 years ago

Thanks for the 5* review xx

Posted 8 years ago

“The team were amazing from the very beginning, I was so nervous for my procedure but from nurses to the surgeon I can't thank them enough for the care and support I received! I couldn't be happier with my results too, 2 months post op I definitely chose the right surgeon!”

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Posted 8 years ago

Wonderful to hear such feedback - having surgery is a big step for anyone and we fully appreciate the care and support all patients need on their journey with us. Take care xx

Posted 8 years ago

“The service is poor, the treatments are incorrectly administered and I can 100% say that I won't be going back.”

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(Botox) - Posted 8 years ago

Really sorry to hear that you were disappointed with your experience at Transform - we will be following up with the clinic you attended to find out more. Thanks and we'll be in touch

Posted 8 years ago

“I have been a customer if Transform for nearly 10 years now, during which time I gained a good relationship with the non surgical consultants in the Leeds clinic. However, inevitably staff move on and there habe been a few changes made and new consultants. I feel it has lost its personal touch and familiarity with regular customers. I am more often than not kept waiting and feel I don't get any advice or opportunities to discuss my treatment like I used to. With this in mind , reluctantly I am thinking of looking elsewhere which is a shame as I have been with Transform non surgical treatments as a customer for approx 10 years”

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(Botox) - Posted 8 years ago

Hi there - thanks for your review. Really sorry to hear that your recent experiences at the Leeds clinic has been sub standard. We will liaise with the clinic and ask them to get in touch with you to see if there is anything we can do. Thanks and we'll be in touch

Posted 8 years ago

“Perfect and professional”

Helpful Report

Posted 8 years ago

Thanks for the fab review x

Posted 8 years ago

“On the 20th November 2015 I had my breasts enlarged. I as slightly nervous going into the Pines clinic that morning, but I was quickly reassured and my nerves went away instantly. The staff were fantastic. My opertation went very well and my outcome is fabulous. I love my two new boobies! They look just how I imagined. Amazing. Xx”

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Posted 8 years ago

Hi there - great to hear that you're happy with the results and service you've had from Transform! Patients are our priority! Thanks and all the best xx

Posted 8 years ago

“Wonderful and excellent every time I have a treatment!”

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(Microdermabrasion) - Posted 8 years ago

Thanks for the fab review x

Posted 8 years ago

“Excellent caring and professional service from initial consultation straight through to after procedure. Would not hesitate in recommending.”

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Posted 8 years ago

Great to such such positive comments. Thanks for taking the time to review us x

Posted 8 years ago

“Absolutely could not recommend transform enough! From Christine mcnamee to the nurses and Dr Netri! All brilliant and I feel very confident. My results are better than I thought they would be. Christine my consultant was brilliant really felt like I had met a friend. The nurses were polite, caring and professional and Dr Netri made me feel at ease answered all my questions and gave me my dream! He's fantastic! Thank you to you all!”

Helpful Report

Posted 8 years ago

Thanks for the wonderful review - we'll Chris and Mr Netri know of your comments. Thanks and all the best x

Posted 8 years ago

“Very well looked after from day one! Dr. Teheri is a great surgeon from precision to aftercare. He is reassuring and instilled the confidence and faith of his own work to the patient, so that there are no second thoughts! I highly recommend him to anyone. The staff are all friendly and made me feel at ease. Thank you.”

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(Rhinoplasty) - Posted 8 years ago

Hi there - Mr Tahery is one of our specialist ENT surgeons and consistently has amazing results. Thanks and all the best x

Posted 8 years ago

“very pleasant experience from start to finish, staff and doctor made me feel at ease throughout the whole procedure could not be any happier with my treatment and the results of that treatment also excellent after care so thank you to all the people i have had help from during my treatment”

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Posted 9 years ago

Great to hear such positive and wonderful comments! Thanks and all the best x

Posted 8 years ago

“I was delighted to receive top class service from both ladies during my appointment.felt I recieved excellent treatment . Disappointed with results or lack off around eye area . Would appreciate another appointment to discuss this . Overall much happier with staff approach to treatment .”

Helpful Report

(Botox) - Posted 9 years ago

Hi there - thanks for your review. Any patients that are not fully satisfied with the results of their treatment are encouraged to come back for a review appointment where, depending on what treatment they've had, they may be offered a 'top up'. We'll contact your clinic to let them know of your concerns. Thanks

Posted 8 years ago

“Amazing customer care and support. Great staff and clinic. Couldn't ask for any better.”

Helpful Report

Posted 9 years ago

Appreciate the feedback! Thanks x

Posted 9 years ago

“I am overall pleased with transform little issues have worried me but. Waiting to see Mr Natan 2.2.16”

Helpful Report

Posted 9 years ago

Hi there - thanks for taking the time to review us. If you do have any concerns, please let us know or speak to your patient co-ordinator. Constructive feedback is always good. Thanks and take care x

Posted 9 years ago

“I had exceptional care from transform, Maggie the nurse was amazing to me! Genuine caring person. Mr Gianis performed rhinoplasty on me and I was extremely worried on the outcome however he did an amazing job! Better than I expected! I would definitely recommend him he has made my nose look so naturally beautiful and has changed my life. Thank you!”

Helpful Report

Posted 9 years ago

Hi there - great to hear that your expectations were exceeded! We'll pass the comments back to Mr Gianis and the team. Thanks and all the best x

Posted 9 years ago

“I have wanted a rhinoplasty since I can remember, particularly over the past 10 years. Not a day went by when I did not look at myself, or a photo and wish that I could have a different nose. I have done my research on and off for years, but never actually taken the plunge. I am now in my mid 20's, and settled in most aspects of my life, but I still found my nose got me down and affected my confidence overall. I would ask people to delete photos of me, and apart from a selfie which allowed me to control the angle of a photo, I hated any other photographs or videos of myself. I would look at people in the same room and go around analysing others noses, it felt like mine was the only one which was so bad to look at. To begin with I was sceptical about going to Transform, when I did my research I wanted to go to an independent surgeon. I did all of my research based on the surgeon, not the clinic or brand and that is the best advice I could give anyone. I looked up surgeons to see if they had any (even one or two) bad reviews, it wasn’t a chance I was willing to take. I narrowed it down to 2 surgeons, one of whom was at Transform. I went for a consultation with both, and ended up choosing Mr Lahoud at transform. Although I could not find many reviews on him, all of those I found were outstanding, so I thought I would go for it as the consultation was free. When I went for my original consultation at the Harley Street branch I was sceptical. I did not feel 100% comfortable with my co-ordinator and found she asked a few questions I was not comfortable answering. I then changed my clinic and had a very different experience. I wanted to book in with Mr Lahoud as soon as possible, so I opted to travel to the Maidstone clinic so I could see him (this is practically a 2 hour drive for me). I kept wondering if this was really worth it, and thought more and more about the other surgeon I had in mind. When I arrived at Maidstone the staff were extremely friendly, and my co-ordinator Sally was great. They allowed me to be seen earlier as they realised I had travelled quite far to meet with Mr Lahoud. I met with Mr Lahoud very briefly (probably 5 minutes or so) however from the moment I walked into the door he was making notes, and instead of asking what I wanted he told me what was possible with my face structure and how he could best balance the rest of my features. Strangely he came to the exact conclusion the other surgeon, without me having to say a word about if its what I was thinking until right at the end. He said my septum was deviated and would be fixed in the process, and my nasal bump would be shaved down. In order to make the nose symmetrical it would need to be broken and reconstructed, and my tip lifted slightly. It was strange how he word for word gave the same opinion as another independent (much more expensive) surgeon. I was sold, this man new exactly what he was doing, he was clearly a pro. He knows that its about managing what is possible for the patient, and what will best suit whilst keeping results natural. He lived up to the expectation I had researched about, a good surgeon will do what they know will balance your features out not copy a photo you have brought in. I booked in for my surgery date, and paid the deposit. After 10 years it was starting to feel real. The day before the surgery it still didn’t sink in, it was only on the morning when I packed my things and had my dad take me over the the Brentford site that it began to feel real. I was welcomed by a nurse and taken to my room to get changed. The rooms were spacious,modern and had really good facilities. I got changed, and awaited for a nurse to come and check a few things. My dad came in and waited, he waited in my room while I was taken to the theatre. I began to get scared as I went up to the theatre, the nurse who escorted me could tell and tried to keep me distracted. As I entered the theatre and walked towards the bed I felt like I was on one of those tv shows and freaked out. Tears started to fall but the nurse held my hand and reassured me, she was really helpful. The nurse and aneshesiest made conversation to distract me, and the next thing you know I woke up in a room with my face bandaged. I can’t describe the feeling, but what I do remember is a really dull headache, kind of like a severe hangover and not remembering what had happened the night before. I asked to see my dad and was taken back into my room. I had an overnight stay, and what I was most impressed about what without fail I was checked on every 2 hours, even when I was asleep I heard someone come in to check. I do not remember being in much pain as I was taking painkillers, and anytime I felt uncomfortable I would press the buzzer and a nurse would ensure everything was okay. The night passed, and although I didn’t have the best nights sleep I managed to get a few hours in. The next morning the nurse came in to check on me and it was the part I was dreading... the removal of the gauzes.... and it wasn’t so bad! I cant say it was pleasant, but rather than painful it was uncomfortable. I was given medication and an information pack and number to take home. As I came home I was in bed for about a week, although I tried to get up and do things it was draining, and I tried not to strain myself. I was a lucky one and got away with absoloutely NO bruising, upon reccomendation from the Transform nurse to take arnica a week before. I couldn’t believe it, and I know everyone is different but I usually bruise very easily. It was clearly a sign of a great surgeon. I called the helpline maybe 4 times the first week, as small things worried me such as congestion, puss when changing my bandage and some leaks. The doctor on the helpline was always really helpful and reassured me. A week on it was time to have my bandage taken off, this is when the change becomes real. Was the past week of a severe headache and lack of sleep going to be worth it? I had always prepared myself to manage my own expectations, I didn't know what the outcome would be. I just knew I didn't like my side profile, so at a minimum thats all I wanted to be improved. I went to Milton Keynes to have my bandage off, as its the closest clinic to me (so I have actually visited 4 sites of transform of which at 3 I had amazing experiences). My nurse Lola was lovely, and made me feel at ease. The cast prickled a bit as it was lifted, as I did have internal bruising underneath. I looked at myself and WOW. I didn’t hate it anymore, I had a great side profile, it was straighter and smaller... just how Dr Lahoud had said when he came in to see me after my surgery. If these were my results with the swelling I couldnt wait to see it when it went down. I am now 2 months post op. I love my improved nose, and I have had a really simple recovery, with minimal disruptions. I cannot thank Mr Lahoud and Transform enough for keeping me at ease so far in the process, and being able to provide such a quality service at what really was a competetive price. I had independent quotes, some of which were double what I paid at Transform. All in all I can’t thank Transform enough for changing my opinions on chain organisations and the amount of attention each individual client can get. I have had so many compliments on my nose, and how natural it looks. I now feel like a better, improved version of the old me. My confidence has grown, and I now look around a room and think “my nose is definately better.’ Something I never thought I would ever think! Thank you to the kind nurse who kept me at ease in particular, although I cannot remember her name it will stick with me. Massive thanks to Mr Lahoud for doing an amazing job, you have truely changed my life!”

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Posted 9 years ago

Wow - what a great and detailed review! Thanks so much for going into such detail, your feedback will reassure anyone in a similar position to yourself. Surgery is a big step and you really can't research it enough. Super happy that you got the result you were after. Thanks and all the very best xx

Posted 9 years ago

“Fantastic service, the staff are always informative, friendly and professional. Highly recommended!!”

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(Derma Roller) - Posted 9 years ago

Thanks for the 5* review x

Posted 9 years ago

“After having to wait more than 10 minutes on the lift to get to the floor, we arrived to a shouting match at the reception, which staff looked very unprofessional rolling their eyes at the lady who was clearly upset. So after managing to speak to the receptionist we sat and waited before being taken to see the member of staff about the laser hair removal, was completly dismissive due to my hair colour (natural red) yet at to point did she feel the hair nor did she look at it under a light, or see would have seen that the hair is brown. Then she tells my mum she can have laser and then says no because at this point she has just read the book we had to fill out. Took more time to dismiss, diss and trash other methods and profeasionals rather than their own product. Found it very unprofessional from before we even walked in to the minute we walked out.”

Helpful Report

(Laser) - Posted 9 years ago

Hi there - thanks for your feedback. Really sorry to hear about your experience with Transform. With laser hair removal - we do have a very strict policy in place with regards to who is suitable for the treatment and this for some, can be very disappointing. However this does not excuse how you were made to feel and we'll be following up with the clinic this morning. Thanks

Posted 9 years ago

“I had breast augmentation by Mr Giannas in November and I am ecstatic with the results, not only has he done an amazing job, but he is such a lovely gentleman who listens to his patients about the result they want to achieve. My results were better than I had ever expected, He has given me an amazing shape & my scars are very neat and you can hardly see them. There is no information about him on the transform website which needs to be updated as this man is a fantastic surgeon and I would definitely recommend him and I'd want him as my surgeon again if I was to have anything else done in the future. All the staff at transform have been wonderful especially My nurse maggi and co-ordinator Karen at Nottingham transform and all the team at the riverside hospital Brentford especially the anaesthetist who made sure I was comfortable and pain free.”

Helpful Report

Posted 9 years ago

Thanks for the amazing feedback! We'll let Mr Gianis and the team at Nottingham know of your comments. Mr Gianis is relatively new to Transform and we are in the process of updating his details onto our site. Great to hear that you are very happy with your results. Take care and all the very best x

Posted 9 years ago

“I am very happy dealing with Transform, very friendly Staff and fantastic treatment ????”

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(Thread Vein Legs) - Posted 9 years ago

Thanks for the brilliant review xx

Posted 9 years ago

Transform is rated 3.8 based on 783 reviews