Traveloka Reviews

3.7 Rating 394 Reviews

65 %

of reviewers recommend Traveloka

Company Reviews

Questions

Metrics

3.7

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Traveloka is my go-to travel booking platform because they always provide a seamless and hassle-free experience. Their refund process is incredibly quick and efficient, and their customer service team is always ready to assist with any queries or concerns. I highly recommend Traveloka to anyone looking for a reliable and trustworthy travel booking platform.