Traveloka Reviews

3.5 Rating 413 Reviews

62 %

of reviewers recommend Traveloka

3.5

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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Does Traveloka deliver on time?

(3 weeks ago)

Greater than 97% of reviewers feedback is Traveloka normally delivers on time.

(3 weeks ago)