Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,781 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,781 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not trustworthy at all. Full of fake reviews and they arn't taking feedback mails seriously.”

Helpful Report

Posted 5 years ago

“UNtrustpilot make their money right off the backs of the very victims they pretend to protect and Most people know by now that Trustpilot are the FURTHEST review website from trustworthy they could possibly be...NOT to be trusted and CERTAINLY NOT WORTHY of anyone's HONEST GENUINE reviews. They will use you AND allow you to BE abused by your abuser for writing an honest account of your abuse. (UN)TRUSTPILOT are to be treated with the utmost suspicion and held in complete dishonour. . If you want to write an honest genuine review in the hope of warning other potential victims to be aware - DO GO TO ANOTHER REPUTABLE REVIEW SITE AND NOT (un)TRUSTPILOT. Do not trust this untrustworthy web site. They spend all their time diligently removing genuine negative reviews from mislead often robbed members of the public, who are looking to UNtrustpilot fake site trying in vain to make others aware of the scams and lies and conmen. As a stark contrast They spend NO TIME in diligently looking into or checking the companies who are not legitimate who review after review after review have been reported on their fake site as having robbed schemed scammed and swindled them at times even out of their life savings. Very sad state of affairs that UNtrustpilot continue to operate. They simply remove the genuine negative reviews almost immediately for what I can only call any old fabricated weak excuse using bald face lying reasons by the rouges the negative reviews are being written about. Yes anything to keep the truth from being revealed and the overall REAL TRUE GENUINE BAD rating coming up in googles search results. Yes all to keep up the ratings of the scam artists image. The scammers are directing their very victims to UNtrustpilot web site purely with the intent to mislead deceive and trick them to part with their money using UNtrustpilots fake rating that is completely fabricated...... UNtrustpilot make their money right off the backs of the very victims they pretend to protect. One can only conclude with the evidence presented to me personally, through real experience, that they are indeed working FOR the scammers. When I have written to them via their own "contact us" method, and expressed my genuine concern for the company who are downright con-men and criminals, they fobb me off and actually behave like the very swindlers themselves in their response. Do not bother reporting the criminal to the company of rogues profiting and protecting the criminal. We all know that is futile. Be sure it will only be a matter of time before the entire charade hoax scam fake UNTRUSTPILOT review site is exposed AND they will be revealed to be the friend partners and accessories to and of the thieves robbers and cybercriminals that they really are. Just look at the chart on the top of this page at all the sincerely mislead deceived members of the public and their honest reviews of experiences with untrustpilots misleading website. (UN) trustpilot have set up an office front in Australia, and we are all working towards having them exposed SHUT DOWN and convicted for the fraud they have been thus far getting away with (or so they think) All in one big happy family with the crooks they are aiding and abetting. Report them to the ACCC to ASIC consumer affairs to the media and anyone else in authority n your own country who can help shine the light on their sneaky ways. Warn others about the underhanded tactics of the crimes of the so called respectable. I for one am giving my own honest experience. Keep your email records their nuisance pesky phone calls recorded consumer reviews in writing and do not delete your evidence when dealing with UNTRUSTWORTHY UNTRUSTPILOT. You may want to use them to help stop this deceitful organization who are hiding in plain sight.”

Helpful Report

Posted 5 years ago

“I and many other hundreds of other angry customers of a UK Leicester based energy supply company ( for the purpose of this review I will simply refer to them as the “Foxes”) have recently been posting our bad experiences and valid criticisms on their Trustpilot site ......at least we have been attempting to !! We have now reached the ludicrous position whereby very many ( in fact in recent days, most ) of the critical reviews are being almost instantly redacted by Trustpilot because THEIR CUSTOMER ie. the energy company that pays them, do not like the criticisms and cannot/will not accept the truth. By contrast the energy Company is allowed to make the most outrageous, gratuitous, condescending and downright dishonest comments when replying to our 1* posts and yet we, the reviewers can do nothing about it. In addition a large number of clearly spurious ( and probably sponsored ) 5* reviews are allowed to go unchallenged by TRUSTPILOT. In our case the only good thing that has come out of this situation is that our experience of the Trustpilot site ( and the lamentably poor performance of both the energy company , AND TRUSTPILOT ) encouraged us to set up our own “Foxes Discussion Group” on Facebook. We quickly obtained a membership of over 1200 disgruntled “Fox” customers and are now successfully able to share our experiences and mutual support without the unhelpful interference of Trustpilot’s paid moderators. I am not even sure that TRUSTPILOT really appears to value those of us who post reviews. Yes, they are actually paid by the Company which is being reviewed, in our case the “Fox”; however, without unpaid reviewers such as us they would not have a business. In the light of my own recent experience I would advise that you use the Trustpilot site purely for your own advantage...... as they appear to use us !”

Helpful Report

Posted 5 years ago

“Thomas Cook Wellington Street Ballymena Cancelled our hotel the day before we where due to fly,they said Constantantious The Great wasn't up to standard for the money we paid.offered The Odessa which had a hotel in front of it .We where never offered a refund .Made to pay an additional £180.00 I believe total was £2,421 ended in a grubby Golden Coast Beach hotel in Protaras far from 5* we booked went to Constantious The Great after 4 days so frustated with this Company ,contact Connect in Manchester the lady on the phone said they should never have taken the booking,Laura in Ballymena branch stated that the hotel HAD BEEN NEWLY REFURBISHED IN FEBRUARY 5 WEEKS PRIOR TO MY BOOKING .So WHY DID THEY CANCEL HOTEL.In my option they are obviously advertising lovely hotels taking our hard earned money and giving us what i would consider a a 3* hotel explained that we spoke to the head reception manager we viewed the room .The room was amazing albeit the hotel need some finishing touches.JET 2 CUSTOMERS GOT THE CHOICE WHERE UPGRADE TO SEAVIEW AND ALL INCLUSIVE.NOW OFFERING US £250.00 COMPENSATION .WHAT ABOUT THE £180.00 and some real compensation for ruining our 25 WEDDING ANNIVERSARY???? DON'T BOOK THOMAS COOK”

Helpful Report

Posted 5 years ago

“Tried to post a negative review about Patpat (poor quality clothing that didn’t fit and weren’t as advertised). Trust pilot requires either Facebook or google verification, I chose the former and their site says it requires only your picture and name but I believe that because I clicked off option for their site to obtain my friends list it did not allow me to post my review.”

Helpful Report

Posted 5 years ago

“I received an email as today. For $19.95 I can buy 5***** Trustpilot reviews and WORSE I can buy 1* Trustpilot reviews for my competitors. https://reviews.financesonline.com/p/trustpilot/ https://www.buyserviceusa.com/product/buy-trustpilot-reviews/ Not a service you can trust.”

Helpful Report

Posted 5 years ago

“Extortionate renewal prices after they have got you on board. Arrogant, sneaky sales tactics used by so-called "Success Managers"”

Helpful Report

Posted 5 years ago

“Trustpilot removes reviews due to pressure from businesses. I had a business harassing me for leaving a negative review and Trustpilot requested that I give my personal information to the company that was *harassing* me to verify my review. When I complained that the company was offering gifts to people who left "five star reviews" on Trustpilot, that complaint was also removed. Trustpilot is just a scam to legitimize other scammy companies.”

Helpful Report

Posted 5 years ago

“Trustpilot refuses to stop contact our business. They call every week. Every week we ask them to stop calling. What happens? They call again the next week. Even if I were going to consider doing business with them, why would I work with a reputation management company that has a 1 star average online? Work on your own damn reputation and stop calling companies unsolicited.”

Helpful Report

Posted 5 years ago

“A lot of people are being scammed by relying on Trustpilot reviews. Take CCX Capital and GFC INvestments as examples. CCX Capital disappeared without a trace taking £millions of investors money. Each time anyone placed a negative review, the company asked Trustpilot to take it down for one reason or another, which Trustpilot did. GFC Investments have lots of negative reviews but if you look at most of them, they are people advertising fake services to help recover your money from a scam company, at a cost. Truspilot ignores that they put up their email addresses and phone numbers”

Helpful Report

Posted 5 years ago

“Wrote a legitimate bad review on a company, Trustpilot decided they didn’t like it and because the company the review was made about wasn’t happy with a negative review, they deleted ALL our reviews gold & bad from our profile. Went to review another company just now, and Trustpilot has automatically taken it down. This site is a scam. It does not reflect the honest reviews that should be allowed to post. Used to think it was a valued outlet, now can see they’re nothing but scammers themselves and not a legitimate company either. They’ve taken away people’s basic human rights to have a voice, an opinion, and divulge the truth to others (good & bad). Trading Standards are already invoked on the bad experience with the company in question, now we have to let them know that Trustpilot is a scam too. Don’t bother wasting your time writing anything as they’re selective to say the least.”

Helpful Report

Posted 5 years ago

“Cb sofas in Leeds. Owner sarah carter .takes orders and no delivery. And no refunds. Lots of people in same boat getting bumped”

Helpful Report

Posted 5 years ago

“Who can you trust these days? You complain about a bad experience with a company that is defrauding people, the owner of the business reports our review and we end up having our reviews removed for breaching the trustpilot rules. We can’t say we’ve been defrauded, we can’t use the owner’s name... then the owner goes there and places fake positive reviews and no one from trustpilot cares. I just wanted to speak with someone that cares. We are trying to do the right thing and trustpilot should be trustworthy and efficient. They don’t seem to want to do their job!”

Helpful Report

Posted 5 years ago

“De har slæbt en ny iværksætter i retten Så starter krigen og det ikke mig der skyldig. Jeg er et lille nystartet firma og har ikke så mange penge . Jeg fik vildledende oplysninger fra start af. blev aldrig oplyst om deres Free plan . Men derimod fik jeg en bon på 30.000kr Penge jeg ikke havde . Og var ved at konkurs begære mig selv i frygt for de tager mit hus og alt hvad jeg har. Nu slæber de mig hele vejen i retten . I kan finde mig via mit firma navn Jensitech. Og jeg hedder Simon så kan i gætte jer til min mail. Jeg opfordre alle til at boycotte det falske medie som trustpilot er blevet . Tænk at et dansk firma dræber små iværsætter virkomheder på den måde her . Sagen er Fremlagt for Politiken og kontanten . Så fra nu af venter jeg bare på mere kød på sagen . . Tak For jeres tid . Og håbet om at ny startede firmaer ikke kvajer sig som jeg gjorde . Plus at de sletter de dårlige anmeldelser fra deres side. Det er i modstrid med loven.”

Helpful Report

Posted 5 years ago

“SCS Avoid as settee poor quality, poor service from SCS”

Helpful Report

Posted 5 years ago

“Great place to gather feedback before buying”

Helpful Report

Posted 5 years ago

“Really reliable service with like minded people for the most part. I always use Trustpilot to gauge how a product or company performs. Thanks again :)”

Helpful Report

Posted 5 years ago

“We acknowledge receipt of your email of 18 December 2018 regarding Trustpilot. Your complaint will form part of the information gathering process which the Consumer Ombudsman is currently undertaking in relation to this company. Therefore the Consumer Ombudsman has decided not to take further steps in relation to this individual complaint. Thank you for your email. Yours sincerely On behalf of the Danish Consumer Ombudsman Mette Saabye Maaløe Head of Section Telephone: +45 4171 5209 E-mail: msm@forbrugerombudsmanden.dk Logo Carl Jacobsens Vej 35 2500 Valby Telephone +45 4171 5151”

Helpful Report

Posted 5 years ago

“When I complained about bad service of booking company - extra charge for baggage - not mentioned at all at the time of booking - TRUSTPILOT has removed my review as it was hurting "TRUSTED company" ....Seems that it is a very bad site - and that they get paid by companies to keep them high ranked”

Helpful Report

Posted 5 years ago

“Trust Pilot seem to be unable to prevent companies from a total GUNG HO approach in reporting in order to remove reports they don’t like, check out OutFox the Market, on a daily basis they are report a vast proportion of negative reviews. The other thing is it does not Appear to respond to reviews for their own company. Your ratings are not a great example to present to prospecting customers.”

Helpful Report

Posted 5 years ago

Trustpilot is rated 1.4 based on 2,781 reviews