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Turo Reviews

1.3 Rating 791 Reviews

6 %

of reviewers recommend Turo

Company Reviews

1.3

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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How quickly does Turo resolve customer queries?

(3 weeks ago)

Greater than 38% of reviewers feedback is Turo takes over a week to resolve customer queries.

(3 weeks ago)

76.54%

Industry Average