Under Armour Reviews

1.6 Rating 279 Reviews

15 %

of reviewers recommend Under Armour

Company Reviews

Questions

Metrics

1.6

Based on 279 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Under Armour take to deliver?

Helpful Report

(3 weeks ago)

Under Armour normally delivers over 7 Days.

Helpful Report

(3 weeks ago)

33.33%

Industry Average

“ Poor customer service rude reps and slow delivery if you even get it. ”

- SAW

“ After a promise delivery date of some sweet, purple women's training shoes of 11/3, I waited a week. ”

- Anonymous

“ Ordered msks over two weeks ago because my work mandated make again. They were shipped and estimated delivery as three days ago and my tracking number, which I had to fight with them to get, says it's still in process to he delivery service. I will never order again from UA. Once I told them that they disconnected the live chat and didn't try to make it right. ”

- James Yates

Under Armour Reviews

Delivery - Slow