Under Armour Reviews

1.6 Rating 279 Reviews

15 %

of reviewers recommend Under Armour

Company Reviews

Questions

Metrics

1.6

Based on 279 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Under Armour deliver?

Helpful Report

(3 weeks ago)

Under Armour delivers items by Courier and Postal Service.

Helpful Report

(3 weeks ago)

33.33%

Industry Average

“ Delivery date 05/26/2022 never showed, updated delivery date 05/30/2022 last night. ”

- Kyle

“ UA cancelled my order with no explanation, no email, no contact AFTER confirming the purchase and delivery date with an email. This was a Corporate purchase and I was given no explanation for the order cancellation. I confirmed with my CC company that the transaction was not cancelled on their end and it was not. Avoid purchasing through UA if you are a Corporate buyer or placing a large order ”

- PD

“ BUT my order was never delivered but I received a delivery notice so I had to order another pair but in a different color since my original color no longer carried the size I wanted. ”

- KendraJ

Under Armour Reviews

Delivery - Slow