Viagogo Reviews

4.0 Rating 1 Reviews

100 %

of reviewers recommend Viagogo

4.0

Based on 1 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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Customer Service

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About Viagogo:

Viagogo is an online ticket marketplace for buying and selling tickets to live events. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries.

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How do I contact Viagogo?

Helpful Report

(3 weeks ago)

You can contact Viagogo by Email, Telephone and Live Chat.

Helpful Report

(3 weeks ago)

88.24%

Industry Average

“ absolutely no problem with this operator. The prices were high but its what you get if you miss out, they arrived exactly on time without hassle and great correspondence. From what I read I seem to be the lucky one although complaints about price are redundant, you can see how much from the gecko..if I was to compliant it would be about service but I can only say it was excellent. ”

- Anonymous

“ We had good service from Viagogo. We were included in a customers 7 ticket order for Paul McCartney’s Green Bay concert. Each email was followed up as stated. Tickets were genuine when scanned. No other ticket holders were in our seats ( as a previous complaint).... ”

- Anonymous

“ The FORTH problem is service, in the most cases, if you ask for the return because the ticket haven't arrived or was already used, you won't get answer :) You can try, but it's not guaranteed. ”

- Tomas Soltes

Viagogo Reviews

Customer Service - Good