Viking Cruises UK Reviews

Name: Viking Cruises UK
Address: 83 Wimbledon Park Side, Greater London
Rating: 4.82

4.8 Rating 321 Reviews

97 %

of reviewers recommend Viking Cruises UK

Company Reviews

Questions

Visit Website

Phone:

0800 319 66 60

Email:

vrcuk.digitalteam@vikingcruises.com

Location:

83 Wimbledon Park Side
Greater London
SW19 5LP

Write Your review

Tell us how Viking Cruises UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Towards the end of the cruise I as did some other fellow traveller became ill with a sickness and diarrhea bug, staff on board excellant exept they still did a galley tour and they didn't do a deep clean before the next passengers came aboard, this I know as there was an overlap. Talking to office staff after the cruise I explained that I was not seeking compensation but reporting the above facts. They denied there was a problem and that no other passengers became ill.”

Helpful Report

Posted 9 years ago

“Interesting itineraries, excellent accommodation, service & food”

Helpful Report

Posted 9 years ago

“Romantic Danube an excellent cruise with beautiful accommodation delicious food a few of the guides were not too good but it was easy to leave them and do your own thing. All the crew and service were exceptional you were made to feel really special. Unfortunately the same cannot be said of the post stay at the Hilton Hotel the room was dirty the service was bad and despite making complaints to the Viking rep at the hotel and the reception nothing has happened. A posting about the hotel that we put on trip advisor prompted a response from the manager at the Hilton who said he was going to contact us within the next few days but he never did when I phoned him after a few days he said he would get back to us he never has. We passed this information on to friends who had just booked the same trip on our advise and they have subsequently cancelled and booked with another operator. So bad service does have a pay back.”

Helpful Report

Posted 9 years ago

“A brilliant cruise, ship and crew.”

Helpful Report

Posted 9 years ago

“top quality and service”

Helpful Report

Posted 9 years ago

“I much enjoyed my trip down the Danube with Viking. It was very interesting - and in some cases harrowing - in view of recent history between the Serbians and Croats. The guides in each place that we docked spoke English well and were very interesting. My cabin was luxurious with a comfortable bed, excellent TV with recent films available to watch. Some local talent performed for us as well. Finally, the food was excellent.”

Helpful Report

Posted 9 years ago

“Professional but personal service from booking to return home. High quality accommodations and dining. Guides organised and informative.”

Helpful Report

Posted 9 years ago

“Viking is simply the best at what they do and I wouldn't consider using anyone else”

Helpful Report

Posted 9 years ago

“Well organized, good food, interesting trips”

Helpful Report

Posted 9 years ago

“As a Christmas cruise on the Rhine, Christmas week 2014, it was pants...high class pants, but pants just the same. This was the Christmas week, not the week before or the week after, Christmas December the 25th and to their shame, the management seemed to nearly miss this point, failing in the celebration of Christmas almost completely. There were few decorations, 2 Christmas trees, and some tinsel greenery here and there but not much else. On the day the best offering was some singing from the crew wearing Santa hats and a visit from a Santa, being the highlights. No turkey, roast potatoes, Brussels sprouts, or Christmas pudding, completely subjugating the British Christmas entirely. That's not to say the food wasn't great, just not Christmas! What a shame it could, and should have been so much better, our cruise directors finished off Christmas night with the bar being closed and a "classical Music" night, killing what little atmosphere there was stone dead! Shame on you Cruise director! That aside, what Viking Cruises offered overall throughout the week in terms of quality was very, and we say again very good. Excellent food and wines and service second to none. We were suitably impressed, such that we have booked to do the Danube cruise 2015/16 over New Year..... hopefully the Management on the Viking Freya will consider New Year as more of an event to celebrate than Christmas was on the Viking Tor ...”

Helpful Report

Posted 9 years ago

“As a single passenger really happy how easy it was to join in on a small intimate river cruise ! Wonderful staff, wonderful experience and fantastic experience ! So good going back for more this November !”

Helpful Report

Posted 9 years ago

“Great cruises but don't like open dining! too many people reserve seats.”

Helpful Report

Posted 9 years ago

“We did a Rhine cruise and described it as a 5* service. A great week. We booked another trip, this time on the Danube in 2015 shortly after returning home.”

Helpful Report

Posted 9 years ago

“The service and friendliness of all the staff was excellent and went far beyond expectations”

Helpful Report

Posted 9 years ago

“Our Cruise was to China was excellent. The tour manager was thoughtful and very good at his job. The tours were great and local guides repeated a lot what our tour manager had told us but with a slightly different angle. Overall we rated the holiday excellent.”

Helpful Report

Posted 9 years ago

“First Class. Have already booked next cruise with Viking”

Helpful Report

Posted 9 years ago

“Russia waterways of the tsars cruise was fantastic. As usual, staff and on board facilities were excellent. Guides for tours were very knowledgable. Interesting to see how Moscow had changed after 40 years.”

Helpful Report

Posted 9 years ago

“We cruised the Danube on the Viking Idun, and must say from start to finish the service was definitely 5 Star. Everyday was taken care of, from the service in the restaurant, the housekeeping of our room, the attentive care of handling the excursions, and the daily briefing. We enjoyed every , moment, so much so we are now looking forward to our next trip in November, along the Douro. Thank you so much Viking for the personal friendly service.”

Helpful Report

Posted 9 years ago

“We have enjoyed two river cruises and booked two more (one river and one 'ocean'). On each occasion the booking process was excellent as was any required follow up to it. The two cruises experienced (Rhine and Danube) were excellent, with guides and 'hotel' staff providing service of the highest standard. Our one criticism, which is policy rather than service, relates to gratuities. We would prefer them to be included as part of the cost rather than collected as an 'extra'.”

Helpful Report

Posted 9 years ago

“We cruised with Viking April 2013. Excellent in every way!!”

Helpful Report

Posted 9 years ago

Viking Cruises UK is rated 4.8 based on 321 reviews