Vinted Reviews

1.1 Rating 531 Reviews

3 %

of reviewers recommend Vinted

Company Reviews

Questions

Metrics

1.1

Based on 531 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Vinted take to deliver?

Helpful Report

(3 weeks ago)

Vinted normally delivers within 5 Days.

Helpful Report

(3 weeks ago)

54.76%

Industry Average

“ Wouldn’t help with a £550 order Sent next day signed delivery and they wouldn’t update it was delivered Vinted were no help in this situation Avoid selling as no protection for sellers at all ”

- Anonymous

“ I was at home on the delivery date and thoroughly checked my property and spoke with my neighbours, but there was no parcel. ”

- MC

“ Purchased 2 shirts from one seller and also paid for Vinted's obligatory “Buyer Protection” The shirts were delivered – but not to my address !!! Checked out the "proof of delivery” online, only to find that my items had been delivered to someone with a WHITE doorway, that was not mine, whilst my doorway is BROWN. ”

- Michael

Vinted Reviews

Delivery - Average