Vinted Reviews

1.1 Rating 580 Reviews

3 %

of reviewers recommend Vinted

Company Reviews

Questions

Metrics

1.1

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Vinted take to deliver?

Helpful Report

(2 weeks ago)

Vinted normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

56.86%

Industry Average

“ Not only delivery was late, Yodel decided to deliver my package to an alternative store which was too far away. ”

- Anonymous

“ Beware, I bought a item, sold as excellent condition, it arrived and was not excellent condition and actually doesn't work. I paid for delivery and apparently I now have to pay to return it to the woman who sent me a useless item who won't even speak to me!!! Useless eBay I'm sorry please take me back ”

- Anonymous

“ Fraudulent company. I posted an item which I have proof of delivery. The paid said she received a completely different item. I complained, Vinted contacted the courier and said that I didn’t follow the correct shipping g procedure so they refunded the buyer when she did receive the item. They certainly do not support the seller and customer service is shocking. They don’t look at the proof so I have lost money. ”

- Blank

Vinted Reviews

Delivery - Average