Vinted Reviews

1.1 Rating 648 Reviews

3 %

of reviewers recommend Vinted

Company Reviews

Questions

Metrics

1.1

Based on 648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Vinted deliver? How long does Vinted take to deliver? Does Vinted deliver on time? How is accuracy and good condition of items delivered by Vinted?

Returns

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Customer Service

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How long does Vinted take to deliver?

Helpful Report

(3 weeks ago)

Vinted normally delivers within 5 Days.

Helpful Report

(3 weeks ago)

56.86%

Industry Average

“ I recently sold a bundle of ornaments which were well packaged but likely due to being thrown around by the delivery company a couple were damaged. ”

- Anonymous

“ Not only delivery was late, Yodel decided to deliver my package to an alternative store which was too far away. ”

- Anonymous

“ Beware, I bought a item, sold as excellent condition, it arrived and was not excellent condition and actually doesn't work. I paid for delivery and apparently I now have to pay to return it to the woman who sent me a useless item who won't even speak to me!!! Useless eBay I'm sorry please take me back ”

- Anonymous

Vinted Reviews

Delivery - Average