Vinted Reviews

1.1 Rating 531 Reviews

3 %

of reviewers recommend Vinted

Company Reviews

Questions

Metrics

1.1

Based on 531 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Vinted deliver?

Helpful Report

(3 weeks ago)

Vinted delivers items by Courier and Postal Service.

Helpful Report

(3 weeks ago)

54.76%

Industry Average

“ Vinted have come back to me to say that inpost have confirmed delivery. ”

- Pauline Hamilton

“ Some of the delivery companies they work with sould be of the marker to begin with, thanks to their horrible customer service, and despite Vinted having all the data/report/complains they don't seem to care, but will rather hold the delivery company side if your parcel gets damaged or lost in transit. ”

- Anonymous

“ I always had a problem with them, as a buyer, seller and delivery issues. ”

- Anonymous

Vinted Reviews

Delivery - Average