Vinted Reviews

1.1 Rating 531 Reviews

3 %

of reviewers recommend Vinted

Company Reviews

Questions

Metrics

1.1

Based on 531 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Vinted deliver on time?

Helpful Report

(3 weeks ago)

Greater than 44% of reviewers feedback is Vinted normally delivers on time.

Helpful Report

(3 weeks ago)

54.76%

Industry Average

“ They might as well forget about offering post sale customer service as they are so black and white, and leaving goods outside properties in full view of passing public is a safe delivery method personally I would say my package had been dropped off not delivered into my possession. ”

- Paul Wood

Vinted Reviews

Delivery - Average