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Waitrose Reviews

2.7 Rating 636 Reviews
37 %
of reviewers recommend Waitrose
2.7
Based on 636 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
2 out of 5
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About Waitrose:

At Waitrose.com, you’ll find all the quality and value you’d expect, together with the kind of service only Waitrose can offer. Your order will be picked, packed and delivered from your Waitrose branch by our Waitrose Partners – people who own a share of the business, and will always take as much care with your shopping as you would yourself. With a wide range of products and brands it makes it the perfect place to grocery shop

Visit Website

Phone:

1344 42 4680

Email:

customersupport@waitrose.co.uk

Location:

Waitrose Customer Sales and Support teamWaitrose LimitedDoncastle RoadBracknell
Berkshire
RG12 8YA

How is accuracy and good condition of items delivered by Waitrose?
(3 weeks ago)
Greater than 83% of reviewers feedback is Waitrose delivered accurate and undamaged order.
(3 weeks ago)
A-

Delivery - Fast

83.33%
Industry Average