|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Courier
|
|
Average Delivery Time
|
Over A Month
|
|
On-time Delivery
|
Greater than
21%
|
|
Accurate And Undamaged Orders
|
Greater than
60%
|
|
Customer Service
|
|
|
Communication Channels
|
Telephone, Email, Live Chat
|
|
Queries Resolved In
|
Over A Week
|
|
Customer Service
|
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
|
Returns Process
|
Could Be Better
|
About Wayfair:
Wayfair is in the business of giving our customers easy online access to the world’s home stuff in one place. Wayfair believes that options for your home can come from just about anywhere, so we carry over 5,000 brands of products like furniture, lighting, cookware, and everything in between. We also know that home furnishings often don’t fit in your car, so we offer free shipping on most big stuff and most other stuff, too
Phone:
0800 169 0423
Location:
Wayfair Stores Ltd, 78 New Oxford St
London
WC1A 1HB
