Card Factory plc Reviews

4.6 Rating 467 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 467 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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How do I contact Card Factory plc?

Helpful Report

(2 weeks ago)

You can contact Card Factory plc by Email, Live Chat and Telephone.

Helpful Report

(2 weeks ago)

97.70%

Industry Average

“ Needed to get Valentine's present and the 3 women in Preston deepdale shop were brilliant in helping ( Mandy, Nikki and Chloe) couldn't ask for a better service ”

- Josh

“ Visited my local card factory today. Another excellent visit great customer service and good range of products. Good prices. Diane served me today and she was fantastic. My local Hanley branch. ”

- Anonymous

“ I visited the Hempstead Valley store back in December of 2024 and was served by a lovely young lady called Claire Macbeth. She was extremely helpful at the till area where she served me as I needed some other cards which I couldn't find, so she kindly went to find a selection for me which I was very grateful for. Very friendly and gave terrific customer service. ”

- Theresa

Card Factory plc Reviews

Customer Service - Good