Card Factory plc Reviews

4.6 Rating 429 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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How does Card Factory plc deliver?

Helpful Report

(4 days ago)

Card Factory plc delivers items by Courier and Postal Service.

Helpful Report

(4 days ago)

50.00%

Industry Average

“ Ordered a non photo personalised 30th birthday card for my daughter on 5/11/20 order confirmation stated delivery by 11/11/20 her birthday is today and no card received ...very disappointed ”

- S Brodin

“ Ordered balloons before 12 on Thursday for next day delivery and got them on Monday 2 days after the birthday, they've now changed the website to say it takes up to 5 days for delivery, it didn't say that when I ordered them! £27 down the drain and no refund because they say they are perishable goods! Useless! ”

- Anonymous

“ Delay to my balloon delivery but they didn't inform me about it. They are good at doing cards & thankfully she got her beautiful card well in time. I wouldn't get anything bigger than a card from them in the future or you risk being let down. ”

- Anonymous

Card Factory plc Reviews

Delivery - Average