Card Factory plc Reviews

4.6 Rating 467 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 467 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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How quickly does Card Factory plc resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 47% of reviewers feedback is Card Factory plc resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

97.70%

Industry Average

“ Everything perfect Christmas card, Festive Environment and friendly service. ”

- Futuristka

“ Always first class customer service. Assistants always happy to help and nothing is too much trouble for them regardless of your query. I always go to card factory first when looking for particular cards. ”

- Anonymous

“ Great customer service, lovely lady Shashl served us today , (Harrow) was very helpful and polite ,thank you so much 💖 for great service . ”

- Malka

Card Factory plc Reviews

Customer Service - Good