Clarks Shoes Reviews

2.5 Rating 571 Reviews

36 %

of reviewers recommend Clarks Shoes

Company Reviews

Questions

Metrics

2.5

Based on 571 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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I need to check my order on a pair of shoes,how do ido that

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Asked by Eloise rogers (5 months ago)

New Address 1645 N woodmere Dr. AptG14 CHARLESTON S.C.29407

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Asked by Delores mc donald (1 year ago)

Does the suede/leather stretch a bit after wearing?

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Asked by Laurie Hargreaves (1 year ago)

HAVE YOU INPROVED YOUR CUSTOMER SERVICE WHEN I CLIENT HAD ACOMPLAINT YOU NEVER CARED IN FACT YOU WERE INSULTING . WHAT IS THE USE OF A WARRANTY FROM CLARKS. WHO SHOP AT STORE THAT IHAS AHEAD OFFICE THAT DOES NOT CARE ABOUT ITS CUSTOMERS. A BUSSINESS SURVIES BECAUSE LOYAL CUSTOMERS DISAPPOITMENT

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Asked by ROBERT SHYMKO I DONNOT FORGET (2 years ago)

Have two pairs of sandals that peeled off the lining of the footbed . Expensive shoes that shouldn’t have happened . Usually buy off season to get a deal but this is no deal if you have to stand over a garbage can and try to fix your sandals. They are sticky because of the peeling tried to contact the company via e Mai but no response. Won’t buy your sandals

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Asked by Regina Gawron (3 years ago)

I Use Clark's shoes always but this last pair I bought 2 months ago. I wear them maybe 1 time a week never has a problem until today. I had to remove them after 30 min. They were peeling my feel is the back it seems a medal is coming thru. Extremely painful. My question is I cant take them to Macy third return policynis 30 days. What can you do. They are In great shape and i have never had a problem with your brand

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Asked by Ana (5 years ago)

boulevard sandals

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Asked by gg (5 years ago)

With soles being foam, what is the average wearable life / days worn..., (ave day equaling a good 12 hrs, especially for elderly people of heavier girth, ir people who are on their feet a lot, say those who do work in the service industries) expectancy in a pair of your Cloudstepper shoes?

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Asked by Teresa [MazeWalker] (Horner) Thompson (5 years ago)

Do clarks shoes run true to size. I wear 7.5 in Born and BOC. and 8 in Earth. What size should I be ordering ?

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Asked by Melanie (6 years ago)

The size is perfect size

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Answered by Edith Nwaogbo (5 years ago)

I been trying to get a return label. I called customer service the waiting is terrible. Over an hr of waiting for help for 2 weeks now. Dont have a copy or printing machine. Can you send return label by mail at 42 N St Joseph Lane Fond du lac Wi 54935 Thank You.