Clarks Shoes Reviews

2.5 Rating 571 Reviews

36 %

of reviewers recommend Clarks Shoes

Company Reviews

Questions

Metrics

2.5

Based on 571 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Customer Service

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How does Clarks Shoes deliver?

Helpful Report

(2 weeks ago)

Clarks Shoes delivers items by Postal Service and Courier.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ Problemas with shipping. 10 days after purchasing a pair of shoes and having paid for express delivery I have neither info nor the shoes. Very poor client service too. Currently unasble to slove the problem. ”

- Anonymous

“ Do not trust this company - criminal! Deducts cost of order on 20th july!!! Until today no delivery! Status goes between “in Bearbeitung” zu “ausgeführt”. At the moment again in Bearbeitung. No answers on mails on support.clerks.eu. Terrible experience. Today 17.8.22 no shoes, no answer! ”

- Bruno

“ Yes I ordered three pairs shoes and 30 dollars for speedy delivery and took a month, and yes quite the run around. They barely fit at that!!!!!! Wish I would if checked the reviews before I bought them. Anything I order from anyone now I will read reviews first most definitely. ”

- Anonymous

Clarks Shoes Reviews

Delivery - Average