Clarks Shoes Reviews

2.5 Rating 585 Reviews

35 %

of reviewers recommend Clarks Shoes

Company Reviews

Questions

Metrics

2.5

Based on 585 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Clarks Shoes deliver?

Helpful Report

(2 weeks ago)

Clarks Shoes delivers items by Postal Service and Courier.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ When I check the tracking of the return it says that Clark’s refused delivery. ”

- Jenn

“ About five days ago I received a message from DHL delivery, that a parcel from Clarks is on its way to my adress. ”

- Anonymous

“ Problemas with shipping. 10 days after purchasing a pair of shoes and having paid for express delivery I have neither info nor the shoes. Very poor client service too. Currently unasble to slove the problem. ”

- Anonymous

Clarks Shoes Reviews

Delivery - Average