Cotton Traders Reviews

2.7 Rating 228 Reviews

43 %

of reviewers recommend Cotton Traders

Company Reviews

Questions

Metrics

2.7

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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How do I contact Cotton Traders?

Helpful Report

(1 month ago)

You can contact Cotton Traders by Telephone, Email and Live Chat.

Helpful Report

(1 month ago)

22.22%

Industry Average

“ Quick service but trousers horrible material so returned immediately without unpacking. Disappointed to be charged £3.99 delivery and then be deducted again to return. Consequently I have paid over £8 just to receive & return with nothing to show for it. Will not be using again! ”

- KAREN DRAKE

“ Customer service is a joke, not one answering phone, phoned twice, took all my phone time tariff, cost me to top up, I will not be using them again. ”

- Anonymous

“ Fortunately there are many other companies who don't charge so much for such poor service. ”

- Anonymous

Cotton Traders Reviews

Customer Service - Bad