Login
Start Free Trial Are you a business?? Click Here

Cotton Traders Reviews

2.7 Rating 228 Reviews
43 %
of reviewers recommend Cotton Traders
Company Reviews Questions Metrics
2.7
Based on 228 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

Popular Questions:

Delivery

How does Cotton Traders deliver? How long does Cotton Traders take to deliver? Does Cotton Traders deliver on time? How is accuracy and good condition of items delivered by Cotton Traders?

Returns

How is Cotton Traders returns process?

Customer Service

How can I contact Cotton Traders? How quickly does Cotton Traders resolve customer queries?
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Cotton Traders.
Visit Website
How quickly does Cotton Traders resolve customer queries?
Helpful Report
(1 month ago)
Greater than 50% of reviewers feedback is Cotton Traders takes over a week to resolve customer queries.
Helpful Report
(1 month ago)
F

Customer Service - Bad

22.22%
Industry Average
“ The items did not arrive the company uses Hermes. Tried twice. Still no delivery. I have been a customer for years and service quality has plummeted. Customer services is worse than useless. Will have to cancel my order and will delete them from my mailing list. If this is not resolved . ”
- G Acreman
“ There online service is poor. They charge postage (unlike Amazon) for delivery and it’s not quick.. Also, if you want to speak to them it’s a premium call phone charge. Many of their items are emblazoned with their logo which doesn’t exactly give the right impression of a class product! ”
- Anonymous
“ I posted items back. I checked via the post office and you have received the return items! Why so long for a refund when you clearly take payment quickly. This is poor customer service. May have to share a post in Facebook to inform others!!! ”
- Sandra Lowe
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request