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DICK'S Sporting Goods Reviews

1.8 Rating 202 Reviews
18 %
of reviewers recommend DICK'S Sporting Goods
Company Reviews Questions Metrics
1.8
Based on 202 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 64%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
Returns & Refunds
Returns Process
Could Be Better

Popular Questions:

Delivery

How does DICK'S Sporting Goods deliver? How long does DICK'S Sporting Goods take to deliver? Does DICK'S Sporting Goods deliver on time? How is accuracy and good condition of items delivered by DICK'S Sporting Goods?

Returns

How is DICK'S Sporting Goods returns process?

Customer Service

How can I contact DICK'S Sporting Goods? How quickly does DICK'S Sporting Goods resolve customer queries?
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How does DICK'S Sporting Goods deliver?
Helpful Report
(1 week ago)
DICK'S Sporting Goods delivers items by Postal Service and Courier.
Helpful Report
(1 week ago)
D

Delivery - Average

50.00%
Industry Average
“ I was told that I would get my treadmill at my house in few days. The delivery service has been awful, they still have not called me to set up the date. It doesn’t make sense for you to wait weeks before it arrives. Very disappointed, won’t be purchasing gym products in future. Customer service is awful, they just tell you they will send an email but the issue doesn’t get resolved. ”
- Anonymous
“ Don't order things delivered from DICK'S Sporting Goods. The products are ok, but the delivery is unreliable. Over a week past the promised date, and no package. They use Fed Ex. What a mistake. ”
- Anonymous
“ They had to order it for me so we paid a thousand bucks for the unit, delivery and setup. ”
- Mickey EmanuEl
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