DICK'S Sporting Goods Reviews

1.8 Rating 247 Reviews

19 %

of reviewers recommend DICK'S Sporting Goods

Company Reviews

Questions

Metrics

1.8

Based on 247 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How does DICK'S Sporting Goods deliver?

1 Helpful Report

(2 weeks ago)

DICK'S Sporting Goods delivers items by Postal Service and Courier.

1 Helpful Report

(2 weeks ago)

55.56%

Industry Average

“ Promise delivery date with extra charges, always failed! Never come on time with those extra charges with the promise time or date. Dicks South Plainfield NJ. ”

- Anonymous

“ Trash don't shop here they charge you for express delivery then send you trash ghetto package like as if it's paged neat in a empty box then make you wait this is a trash trash trash company ”

- Tremika Francis

“ Horrible delivery service. Don't ever order sports cards if you want to receive them the same year that you ordered them. Difficult customer service experiences as well ”

- Anonymous

DICK'S Sporting Goods Reviews

Delivery - Average