ECCO Shoes Reviews

1.9 Rating 229 Reviews

19 %

of reviewers recommend ECCO Shoes

1.9

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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How is ECCO Shoes returns process?

(1 month ago)

Greater than 92% of reviewers feedback is ECCO Shoes returns process could be better.

(1 month ago)

14.29%

Industry Average

“ Furthermore, where one clicks on the size tablet it says not to worry about discrepancies because the pair can be returns at full refund. ”

- Anonymous

“ Beware, delivery is very slow, and returns are VERY EXPANSIVE. Never again. ”

- Michèle Hébert

“ The email says returns are processed and refunded in 2-4 weeks. ”

- Anonymous